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Puhtaus3.6
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Vieraskäyttäjä
Kahden hengen huone - Double - Oma kylpyhuone
Majoittunut 2. 2025
Matkusta ystävien kanssa
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 15.3.2025
ดีมากค่ะ มาพักประจำ
Käännä
น.ส. หนึ่งฤทัย
Kahden hengen huone - Double - Oma kylpyhuone
Majoittunut 2. 2025
Pariskunnat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 15.3.2025
Good!
Käännä
Vieraskäyttäjä
Quadruple Family Room With Private Bath
Majoittunut 2. 2025
Liikematkustajat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 14.3.2025
Good😬😬😬
Käännä
RobS.
Yhden hengen huone
Majoittunut 2. 2025
Yksin matkustavat
11 arvostelu
1.0/5
Lähetetty 8.3.2025
I made a mistake on my arrival date and asked to correct the date however the Hop Inn declined to change my stay dates and I had to cancel the overall stay. I have found that most hotels will change the booking date if asked politely.
Often they can and will but this hotel declined to do that even though I made the reservation and the change request well in advance. I don't know what the actual occupancy situation with the hotel was but I paid for a stay that I did not stay and I was aware that it was not cancellable with a refund but as I mentioned, hotels will often work with customers if possible. I was traveling with a companion and booked a second hotel hotel that did cancel my booking and refund the advance payment. This one declined.
As a result, I can only give a bad rating because I did not stay there. Be aware, it is easy to book the wrong dates on booking sites and yes, this was my fault but I would have appreciated it if the hotel had cancelled the booking.
Käännä
Majoituspaikan vastaus: Dear customer, your order was created online, so our hostel is not able to process refunds. At the time of your booking, we also stated the "non-refundable" clause. As long as your booking is successful, regardless of whether you will be staying at the hostel or not, the order has been created and cannot be *free canceled*, therefore no refund can be made, please be aware of this and understand!
Vieraskäyttäjä
Quadruple Family Room With Private Bath
Majoittunut 12. 2024
Perhe
2 arvostelu
2.5/5
Lähetetty 7.3.2025
Space was too small, stains on the bedsheets. Good for backpackers, great location.
Käännä
Majoituspaikan vastaus: Please understand that as a budget hostel, it’s not fair to compare us to hotels, especially given our low prices. Our guests choose us for our affordability, and we have our own costs and budgets to manage as well.While our rooms may not be very large and are located on different floors, and we don’t have 24-hour front desk service, we offer a variety of room types to cater to different needs. Guests have the option to upgrade their rooms if they are not fully satisfied. Additionally, we have a professional receptionist and a lounge area to assist guests, which is often not available in hotels.We are committed to addressing our guests' needs and continually strive to improve our facilities. We are currently redecorating some rooms to better meet your expectations. Thank you for your understanding and support as we work to enhance your experience with us.
We stayed at R4109 , great service and strategic location
Käännä
laususan
Kahden hengen huone omalla kylpyhuoneella
Majoittunut 1. 2025
Matkusta ystävien kanssa
3 arvostelu
1.7/5
Lähetetty 27.2.2025
After check in, I don't like the smell inside the room and also the room is too small. But reception people are friendly. I just don't like the environment
Käännä
Majoituspaikan vastaus: Dear guest, before coming to our accommodation, we hope you can have a reasonable expectation of us. Please understand that as a budget hostel, it’s not fair to compare us to hotels, especially given our low prices. Our guests choose us for our affordability, and we have our own costs and budgets to manage as well. While our rooms may not be very large and are located on different floors, and we don’t have 24-hour front desk service, we offer a variety of room types to cater to different needs. Guests have the option to upgrade their rooms if they are not fully satisfied. Additionally, we have a professional receptionist and a lounge area to assist guests, which is often not available in hotels. We are committed to addressing our guests' needs and continually strive to improve our facilities. We are currently redecorating some rooms to better meet your expectations. Thank you for your understanding and support as we work to enhance your experience with us.