The Beacon arvostelua

Majoituspaikan vastaus: Dear Guest, thank you for taking the time to share your feedback on the Ctrip platform. It is always our pleasure to receive positive feedback, and we are glad that you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. We look forward to seeing you again on your next visit to The BEACON! With regards, Guest Services Team

Majoituspaikan vastaus: 尊敬的客人：感謝您選擇入住碧薈，並衷心感謝您的寶貴點評！得知您對住宿體驗感到滿意，是對我們最大的鼓勵與動力。碧薈的設計靈感源自香港戰後建築風格，並在此基礎上重新詮釋，打造出兼具歷史韻味與現代舒適的全新空間。碧薈坐落於旺中帶靜的核心地段，週邊餐飲、娛樂及購物一應俱全，為您的旅程提供便捷與愜意。誠摯邀請您抽空於貓途鷹網留個點評分享您的入住體驗，讓更多旅客能一同感受我們的服務品質。碧薈全體同仁期待在不久的將來再次歡迎您的光臨！客戶服務經理敬上

Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your detailed feedback on Trip.com.We are pleased to hear you found some aspects of your stay enjoyable. At the same time, we sincerely appreciate your constructive comments regarding our location. We understand that while The BEACON's proximity to the vibrant Mongkok area is ideal for many, travelers seeking a base in TST may have different preferences. Your perspective is truly valuable.It is feedback like yours that helps us understand our guests' diverse needs and preferences. We hope that the quality of our service and accommodations provided some compensation. We do hope to have another opportunity to provide you with a more tailored experience in the future.Best regards,Guest Services TeamThe BEACON

Majoituspaikan vastaus: 尊敬的客人：感謝您選擇入住碧薈，並衷心感謝您的寶貴點評！得知您對住宿體驗感到滿意，是對我們最大的鼓勵與動力。碧薈的設計靈感源自香港戰後建築風格，並在此基礎上重新詮釋，打造出兼具歷史韻味與現代舒適的全新空間。碧薈坐落於旺中帶靜的核心地段，週邊餐飲、娛樂及購物一應俱全，為您的旅程提供便捷與愜意。誠摯邀請您抽空於貓途鷹網留個點評分享您的入住體驗，讓更多旅客能一同感受我們的服務品質。碧薈全體同仁期待在不久的將來再次歡迎您的光臨！客戶服務經理敬上

Majoituspaikan vastaus: 尊敬的客人，感謝您選擇入住碧薈並抽出時間分享您的住宿期間的體驗及意見。我們始終重視每一位客人的意見，並以此作為我們持續提升服務質量的動力。對於您提到的空調運行時產生的噪音嚴重影響了您的睡眠質量，我們對此體驗深感抱歉。這的確未達到我們一貫的服務標準。我們沒有收到您即時的反饋，否側我們的工程團隊可以立即對相關設備進行檢查和維護，或先安排更換另一間客房給您，確保為客人提供舒適的休息環境。關於您提到的房間大小、設施與房價，我們理解您的感受。我們希望通過我們官網的詳細説明、真實圖片及房型尺寸訊息，能確保客人在預訂前對我們的產品有清晰的瞭解和合理的預期。碧薈的設計旨在以緊湊高效的空間，向香港的戰後建築文化致敬，併為客人提供地處旺角核心地帶“旺中帶靜”的獨特價值。我們的定價也是基於酒店的位置、獨特設計、設施和市場需求而綜合制定的。我們很遺憾此次的入住未能讓您感到物有所值。我們衷心希望未來能有再次為您服務的機會，向您更好地展現碧薈的獨特魅力和服務承諾。祝好，客户服務經理 謹上

Majoituspaikan vastaus: 尊敬的客人：感謝您選擇入住碧薈，並衷心感謝您的寶貴點評！得知您對住宿體驗感到滿意，是對我們最大的鼓勵與動力。碧薈的設計靈感源自香港戰後建築風格，並在此基礎上重新詮釋，打造出兼具歷史韻味與現代舒適的全新空間。碧薈坐落於旺中帶靜的核心地段，週邊餐飲、娛樂及購物一應俱全，為您的旅程提供便捷與愜意。誠摯邀請您抽空於貓途鷹網留個點評分享您的入住體驗，讓更多旅客能一同感受我們的服務品質。碧薈全體同仁期待在不久的將來再次歡迎您的光臨！客戶服務經理敬上

Majoituspaikan vastaus: Dear Guest, thank you for taking the time to share your feedback on the Ctrip platform. It is always our pleasure to receive positive feedback, and we are glad that you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. We look forward to seeing you again on your next visit to The BEACON! With regards, Guest Services Team

Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your feedback about your recent stay with us on the Trip.com platform. We are delighted to hear that you found our location convenient, and enjoyed our Lounge service while you arrive early.Positive feedback like yours is incredibly encouraging and motivates us to continue delivering exceptional experiences to all our guests. I will be sure to share your kind words with the entire team, including management.We look forward to welcoming you back on your next visit to The BEACON!Warm regards,Guest Services Team

Majoituspaikan vastaus: Dear Guest,Thank you for choosing The BEACON and for taking the time to share your feedback. We are delighted to hear that you were satisfied with your stay — your kind words are a great encouragement and motivation to our team.Regarding the insect issue you mentioned, we sincerely regret that we did not receive any immediate notification during your stay. We kindly suggest that should a similar situation arise in the future, please do not hesitate to inform us right away. This will allow us to promptly investigate, take necessary actions, and, if needed, arrange a room change for your comfort.Please note that we have not received similar reports from other guests. The occurrence may be related to seasonal changes in weather and temperature, or other unforeseen factors.We truly hope to have the opportunity to welcome you back in the near future.Customer Service ManagerThe BEACON

Majoituspaikan vastaus: 尊敬的客人：感謝您選擇入住碧薈，並衷心感謝您的寶貴點評！得知您對住宿體驗感到滿意，是對我們最大的鼓勵與動力。碧薈的設計靈感源自香港戰後建築風格，並在此基礎上重新詮釋，打造出兼具歷史韻味與現代舒適的全新空間。碧薈坐落於旺中帶靜的核心地段，週邊餐飲、娛樂及購物一應俱全，為您的旅程提供便捷與愜意。誠摯邀請您抽空於貓途鷹網留個點評分享您的入住體驗，讓更多旅客能一同感受我們的服務品質。碧薈全體同仁期待在不久的將來再次歡迎您的光臨！客戶服務經理敬上

Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your wonderful feedback on the Ctrip platform.We are delighted to read that you enjoyed your stay with us and particularly appreciate your compliments regarding your staying. It is also great to know that you found the check-in/out process fast and efficient, appreciated the convenient room size, and enjoyed the accessibility to local amenities and our lounge area.I will be sure to share your encouraging comments with our entire team. Feedback like yours serves as a tremendous motivation as we continuously strive to improve our service quality.We look forward to welcoming you back on your next visit to The BEACON!With warm regards,The Guest Services Team

Majoituspaikan vastaus: 尊敬的客人：感謝您選擇入住碧薈並抽出時間分享您的寶貴意見。對於您的評價我們深感抱歉!關於您提到的房間面積問題，我們理解您的感受。我們已在各預訂平台的房型介紹中明確了房間面積、設施並提供了真實圖片，以確保客人能在預訂前獲得充分訊息。同時，除了高級客房，我們也為您推薦空間更為寬敞的碧薈套房，或許能為您帶來更舒適的體驗。希望閣下理解!我們定價的核心是希望為客人提供卓越的位置、設施與服務。酒店坐落於旺角核心地帶，交通便利，周邊餐飲選擇豐富，同時建築設計獨具匠心，旨在為客人提供一段融合了本地特色的舒適旅程。很遺憾此次未能讓您完全滿意。再次感謝您的反饋，這幫助我們持續進步。我們真誠希望在未來能有機會再次歡迎您，併為您提供一次更令人滿意的入住體驗。祝好！客户服務經理 謹上

Majoituspaikan vastaus: 尊敬的客人: 感謝您選擇碧薈酒店並多谢你的點評！知道您對酒店滿意，是我們的鼓勵和動力。關於閣下反映在房间内有蟲及被咬，酒店没有收到您即时的反馈，希望下次可以在您入住期间即时反应给我们，以便我們可以即時跟進, 檢查，或先安排更换另一间客房给您。再者，酒店沒有收到類似的問題出現，會否是因為天氣和溫度轉變關係, 或其他不確定性所產生的原因。酒店仝人希望能於不久將來能再次與您見面！ 客戶服務經理謹上

Majoituspaikan vastaus: 尊敬的賓客：感謝您下榻碧薈酒店並分享寶貴的入住反饋。得知您對我們的客房品質與清潔服務感到滿意，我們深感欣慰，您的肯定將成為我們持續提升服務品質的動力。關於您提到的房價問題，我們的定價是基於市場供需情況而制定。我們相信碧薈酒店在地理位置、設施配置及服務水準等方面，均提供了具有競爭力的價格與價值。酒店坐落於旺中帶靜的地段，周邊吃、喝、玩、樂一應俱全，交通也十分便利，希望為您帶來了舒適的入住體驗。再次感謝您的理解與支持，誠摯期待您的再次光臨。碧薈客户服務經理敬上