Byfords

Excellent Service and Staff the room was immaculate very clean and comfortable. Food was superb and plentiful. Staff could not have made us more welcome even though they had to work around the builders who were carrying out a modernisation of Byfords

Quirky Lovely quirky place, renovations being carried out so would like to return to see what has been done. In the heart of Holt and a short drive to Felbrigg Hall, Sheringham and Cromer.

Lovely and friendly staff who were also very helpful. Food was presented nicely and tasteful and not too overpriced. Room was very spacious and comfortable and served it's purpose loved the homemade shortbread that was in our room on arrival

Lovely rooms, clean and bed very comfortable. Staff very helpful and friendly. Will definitely come again.

My husband and I had lovely nights stay at Byfords. Room 12 was really comfortable and clean. Staff were all very welcoming and friendly. We enjoyed a tasty evening meal and lovely breakfast. A bonus was the complementary tea and cake. Would highly recommend a stay here and we will certainly be returning.

We only picked this place because it was central to Holt and from where we needed to be. We really wanted to like this place, but its service was a let down and not to the "posh" standards they state to be, in terms of service. Pros: -tea, cakes and pastries are all well made and tasty - parking option onsite or in surrounding area at no cost -Spacious rooms -complimentary tea and cake voucher for guests -Modern Nespresso coffee machine inside room Cons: - we went down at 9:45 for breakfast. Waited 10min before being seated, staff wouldn't make eye contact and we had to ask for a table, there were plenty available. The booth seating's were covered in crumbs. Had to wait a further 25mins for hot breakfast order to arrive. Service was so slow. -Water filter in room was not clean and not topped up with any water after housekeeping had been. -light switch placement in room 9 is odd. There are three switches directly on the headboard, which we kept hitting our heads on in the middle of night -lumpy and old mattresses. The minute you lie down, you feel your sinking right in -In the evening you can hear all the doors slamming and staff talking loudly. Appreciate its a old building and why they provide earplugs -Water pressure in bathroom sink and shower is very very bad. -check-in and check-out staff , not very welcoming, they are cold and robotic -overall services does not match the room rates and prices they charge. -Wont be returning and unfortunately wont be recommending to others