Holbox Deluxe Apartments

Pros: beautiful pool, public areas, shade, proximity to ocean/beach, dining options, cook was fantastic for paid breakfast and lunch. Free options were very basic but sufficient and tasty. Cons: no information given at check in, terrible housekeeping and we tipped every day-found cockroaches in the cupboards on day 8 and had to ask 3x to have the kitchen sanitized after they sprayed bug spray, 10 day stay and sheets only changed once. No blender or toaster in room as shown. Also so many travellers with large families staying above us and rooms are so noisy- we were woken up before 6 am daily. Front desk was not helpful with anniversary plans, bookings, or our concerns. At the end a lady front desk agent was wonderful but too little too late. We did not have high expectations -just wanted clean and friendly service. Would not return!

The apartment was lovely and staff were very friendly. Due to transportation, we arrived an hour before checkin, and they allowed us to use all the facilities including the pool until our room was available. Excellent communication throughout our stay.

Endroit magique avec la terrasse privée sur le toit. Appartement très propre.

Me gusto que lo que ofrecieron en las fotos es lo que realmente existe, todo estuvo muy bien en tiempos de servicios y de amabilidad en las peticiones

Amazing stay at Holbox Fue genial todo el tiempo estuvieron en comunicación y el cuarto muy limpio y los espereraron ya que llegamos tarde, muy amables y muy atentos

Generel bad, Old, breakfast delate to few beach towels, No var service, key holder doesn't worked.