Villas Caracol

Excelente atencion del hotel desde que hice la reservación!! Llegando al hotel nos encontramos con personas muy amables, sonrientes, serviciales y el hotel es muy lindo, muy buena ubicación! La comida fue rica pero sin duda el ceviche mixto fue la estrella!! Delicioso!! Lo único que destacaría es el horario de la mañana en que empieza la música en el restaurante, muy temprano. Excelente opcion para tener unas inolvidables vacaciones 👏🏻👏🏻

We love this hotel and the staff is phenomenal! The restaurant, especially breakfast, is wonderful. The room we had was spacious and well appointed. Our only complaint was the mattress, it was so uncomfortable. Luckily, you can walk a short distance down the beach for a massage. We would definitely stay here again.

We had a fabulous stay at Villas Caracol. Everyone who works there is so friendly and helpful. Franco, Enrique and all of the staff at the restaurant were amazing and food is delicious. Rooms were super clean and the beds firm and comfy. We can't wait to come back!

Just stayed for five days at villa caracoal. We had arranged with the hotel for a transfer from cancun airport, this took us all the way to the ferry, he gave us our tickets and we were picked up on the other side by a taxi to take us to the hotel. Would highly recommend doing this! We were greeted by Daniella on the front desk who was very helpful and spoke good English. We stayed in a junior suite which had a pool/ sea view. The room was huge and very clean. A very large bed with the most comfortable pillows and sheets. Rooms were quiet, you couldn’t hear guests in other rooms. The hotel itself has a restaurant attached which had some of the best food we ate on the entire island. Big shout out to Berto, Franco and Angel for looking after us and keeping our drinks flowing. Included in our room price was breakfast, a large menu with different sweet or savoury breakfast choices. I tried something different every day and they were all delicious. The lunch and dinner menu was also extensive, everything was very fresh and tasty. Definitely one of the best restaurants on the island. You can easily call a cab from the hotel into town, they are a set price. We walked it on a few occasions stopping at bars on the way but it is quite far and in the heat it was more comfortable in a taxi which would take less than 10mins. The stretch of beach outside the villas is the best down the whole island. The sand was powder white and they work hard to keep the seaweed away as much as possible compared to further down the beach. There were plenty of sun loungers in or out of the sun on the beach, and around the pool. We took some early morning walks to watch the sunrise, and from the stretch of beach outside the hotel we got to see the perfect sunsets, including a complimentary sunset cocktail every day. Use mosquito spray for sure we had a few bites but repellant worked when used. We didn’t do any day trips as we were out of season for the whale sharks and flamingos which was a shame but we definitely made the most of relaxing. 10/10 stay, absolutely no complaints, wish we could have stayed longer. Greg and Brooke room 10

Hôtel très confortable et chambre spacieuse, idéal avec enfants, belle piscine et restaurant de qualité. Un peu loin du centre mais cela ne nous à pas déranger de marcher le long de la plage pour rejoindre les commerces. On a été séduits, rien à redire, nous y retournerons sans hésiter.

Hotel muy limpio y están cuidando toda la instalaciones. Buena ubicacion para poder ir al punta de mosquito. Las chicas de recepción y la gente de Resutaurante son súper simpática y amable. También Hay iguanas y mapaches bonitos. Queremos regresar pronto!