Villas Caracol

We had a wonderful stay at Villas Caracol. The staff was so friendly and helpful with everything. The food in the restaurant was delicious and the interior and maintenance of the hotel beautiful. It is easy to walk or take a taxi to the small town of Holbox which has lots of good restaurants as well. We hope to come back!

Excelente TODO El hotel es excelente, desde las instalaciones, el servicio, la atención, amabilidad, la comida del restaurante es buenísima, la comodidad de la habitación, hasta la despedida de todos es un gran detalle. Muy recomendable!

Villas Caracol is fabulous. We are a family of four and it was our first trip to Mexico. What a treat! A little slice of paradise in Holbox… The location is epic, the hotel nestled on the edge of the beach, a 20min stroll along pristine white sand into town. Lovely rooms, a clean pool for those times you want a quieter soak than the beach. It can get windy during the winter and we had one storm pass through in our December holiday (though it stayed warm, mid-20s C and perma-sunny). Food in the Hamacas restaurant onsite was lovely and reasonably priced. Fresh fish and seafood epic. But perhaps the highest praise we can give is for the staff: everyone at Caracol is friendly, smiley and helpful. Honestly, just great service. We would 100% return and have no hesitation in recommending this fabulous, small, family-run hotel. We did one trip – the mangrove kayak dawn safari – and that was excellent too. A lovely, knowledgeable guide and we saw plenty of wildlife, including crocodiles!

Excelente hotel!

We absolutely loved every second of our 4-nights stay. This was the best hotel we stayed at so far during all of our travels. We got welcomed with a delicious welcome drink and then got guided to our room with pool view. We had a little seating area in front of our room, which we really liked. Our room was huge and nicely decorated. Everything was clean and well looked after. Every evening we received a small treat from the kitchen, which was always delicious. The beach was right in front of the hotel and there were lots of sunbeds exclusively reserved for us hotel guests. Also the pool area was very nice and spacious. To get to the village we used taxis (150 pesos per drive) or bikes that we rented in the village. It took us around 5 (taxi) to 10 (bike) minutes to get to the city centre. The breakfast at the hotel restaurant was delicious and offered a big selection of different kinds of food. All of the staff members were amazing and super friendly. We always felt welcome and well looked after. When watching the sunset from the beach we even got a free drink from the hotel. I highly recommend this hotel to anyone visiting Holbox. Thank you to the full team, you are amazing! We will definitely come back, when we're on the island again.

Excelente atención y servicio del personal. El hotel y personal se esfuerza por dar pequeños detalles que hacen que la experiencia supere las expectativas. Los cuartos están bonitos y todo muy cómodo. La playa es hermosa y el frente de aprox 200-300 metros de Villas Caracol y los hoteles de a un lado es el único lugar donde vimos extremadamente limpia la playa.