Renaissance Hoi An Resort & Spa

Renaissance Hoi An Resort & Spa arvostelua

Renaissance Hoi An Resort & Spa

Block 6, Phuoc Hai, Cua Dai Ward, Cua Dai, Hoi An, Quang Nam Province, VietnamNäytä hotellin tiedot
Renaissance Hoi An Resort & Spa
Renaissance Hoi An Resort & SpaRenaissance Hoi An Resort & SpaRenaissance Hoi An Resort & Spa
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.5/5
Mahtava
74 arvostelu
Vahvistetut arvostelut
Sijainti4.1
Mukavuudet4.5
Palvelu4.7
Puhtaus4.7
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(74)
Positiiviset arviot(35)
Arvostelut valokuvien/videon kera(16)
Mahtava yöpyminen!(15)
Ystävällinen henkilökunta(13)
Upea uima-allas(9)
Herkullinen aamiainen(8)
Upea merinäköala(6)
Tarjoaa noutoja/kuljetuksia(5)
Loistavat huoneet(5)
Kielteisiä arvosteluja(2)
Vieraskäyttäjä
Deluxe - King-size-vuode - Parveke - Merinäköala
Majoittunut 3. 2025
Pariskunnat
11 arvostelu
4.7/5
Mahtava
Lähetetty 11.4.2025
プールが広い。部屋のTVが大きい。 ルネッサンスは朝食の種類多く、時間も11時までやっているのは嬉しい。 スタッフも皆さん感じ良い。 マイナスな点は、 部屋のシャワーの排水が良くなく、下に水が溜まった点。 ホイアンへの無料シャトルバスがありますが、早めに予約しないと良い時間帯は席が埋まってしまいます。 ホテル周りは静かな環境。周辺には何もありません。ホテル前にマートとレストランが1軒あります。マートは品揃えが少なく、法外な値段設定でした。 grab taxi や grab food は利用可能です。 子連れ客も多い為、カップルでゆっくりしたい方には向かないかもしれない。
Käännä
6/8
Majoituspaikan vastaus: Dear valued guest,Thank you for taking the time to share such a detailed review! We're thrilled to hear you enjoyed our spacious pool, in-room amenities, and the wide variety of breakfast options. It’s also wonderful to know our team made a positive impression during your stay.We appreciate your feedback regarding the shower drainage and shuttle bus availability. We sincerely apologize for any inconvenience and will share your comments with the relevant teams to improve these areas. Your insights about the surrounding area and facilities are also very helpful for us to better support our guests’ needs.Thank you again for choosing Renaissance Hoi An Resort & Spa. We hope to welcome you back for an even better experience in the future!Best regards,Renaissance Hoi An Resort & Spa Team
Vieraskäyttäjä
Deluxe merinäköala kahden hengen vuode parvekkeella
Majoittunut 3. 2025
Pariskunnat
15 arvostelu
5.0/5
Ylivertainen
Lähetetty 9.4.2025
無邊游泳池和海灘很贊
Käännä
Majoituspaikan vastaus: Dear valued customer,Thank you so much for your kind words! We are truly delighted to hear that you enjoyed our infinity pool and beach. Your satisfaction is our greatest reward, and it means a lot to know that you had a wonderful time with us.We sincerely hope to have the pleasure of welcoming you back to Renaissance Hoi An Resort & Spa in the near future.Best regards,Renaissance Hoi An Resort & Spa Team
Vieraskäyttäjä
Deluxe King Size -vuode parvekkeella
Majoittunut 2. 2025
Pariskunnat
5 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 21.3.2025
Grand Hôtel un peu excentre à 4 km de Hoi An au calme en bord de plage avec une très belle piscine large et longue suffisamment équipée en transat. Tout le personnel est accueillant gentil serviable et souriant. Les chambres sont grandes propres literie bonne et bien insonorisée ce qui est très important au Vietnam ou tt le temps tout est en construction. Une navette au centre ville AR est proposée gratuitement toutes les heures jusqu à 21h. Jacuzzi sauna et hamàn inclus dans le prix et spa en supplément Le petit déjeuner est copieux et excellent face a la mer où on bénéficie d une vue à 360 degré. Des jardins et cocotiers bordent le complexe. Les dîners sont aussi fins et de qualité sinon avec un Grab ou c est peu cher vois pouvez vs restaurer facilement à divers prix. Hoi an est une jolie et agréable petite ville où il fait bon vivre de séjourner et profiter du e balade en barque illuminée le soir avec les lanternes ce qui donne un côté magique.
Käännä
Majoituspaikan vastaus: Dear valued customer,Thank you so much for your wonderful and detailed review! We’re delighted to hear that you enjoyed your stay with us and appreciated our facilities, services, and the warm hospitality of our team. It’s great to know that the pool, spacious rooms, shuttle service, and our breakfast with the sea view contributed to making your experience memorable.We’re also glad you had the opportunity to explore the charm of Hoi An, especially the magical evening lantern boat rides.We hope to welcome you back soon for another blissful stay. Should you need anything for your next visit, feel free to reach out to us.Best regard,Renaissance Hoi An Resort & Spa Team
Neetu
Deluxe King Size -vuode parvekkeella
Majoittunut 2. 2025
Pariskunnat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 13.3.2025
It was excellent stay
Käännä
Majoituspaikan vastaus: Dear Neetu,Thank you so much for staying and leaving us a review.On behalf of the brilliant team, we would like to thank you once again for choosing our resort to stay and we appreciate your comment for us as well. We hope to welcome you back soon.Thank you and best regards,Renaissance Hoi An Resort & Spa Team
Vieraskäyttäjä
Deluxe - King-size-vuode - Parveke - Merinäköala
Majoittunut 1. 2025
Liikematkustajat
11 arvostelu
5.0/5
Ylivertainen
Lähetetty 5.3.2025
有免費的大巴接送到會安古城！ 服務周到。泳池直麪大海。強烈推薦。
Käännä
Majoituspaikan vastaus: Dear valued customer,Thank you so much for your kind words and recommendation! We're thrilled you enjoyed our complimentary shuttle to Hoi An Ancient Town and the beachfront swimming pool. We hope to welcome you back soon for another relaxing stayBest regards,Renaissance Hoi An Resort & Spa Team
Vieraskäyttäjä
Deluxe - King-size-vuode - Parveke - Merinäköala
Majoittunut 10. 2024
Perhe
1 arvostelu
3.2/5
Lähetetty 15.1.2025
체크인이 문제 있어서 두시간 지연 입실
Käännä
Majoituspaikan vastaus: Dear valued customer,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the delayed check-in. Your experience does not reflect the high standards we strive to maintain, and we will be reviewing this with our team to ensure such issues are addressed.We truly appreciate your patience and understanding, and we hope that the rest of your stay was enjoyable. Should you give us another opportunity, we will ensure your next experience with us is seamless and memorable.Safe travels, and we hope to welcome you back in the future!Best regards,Renaissance Hoi An Resort & Spa Team
Claire BB19
Junior-sviitti
Majoittunut 11. 2024
Perhe
1 arvostelu
4.5/5
Mahtava
Lähetetty 24.12.2024
Beautiful resort, includes a kids room, ping pong. Breakfast is very good. Restaurant is good but a bit pricy. Junior suite well adapted for families.
Käännä
Majoituspaikan vastaus: Dear Claire BB19,Thank you for choosing to stay with us at Renaissance Hoi An Resort & Spa and for taking the time to share your thoughts. We are delighted to hear that you enjoyed your stay and found our resort beautiful and well-suited for families. It’s wonderful to know that the kids' room and ping pong facilities added to your experience.We're also happy that you enjoyed our breakfast and found the Junior Suite to be a great fit for your family. Your feedback regarding the restaurant is also appreciated, and we will review it carefully to ensure we continuously meet our guests’ expectations.We truly appreciate your feedback and look forward to welcoming you and your family back to our resort for another memorable stay.Best regards,Renaissance Hoi An Resort & Spa Team
Susanna
Deluxe King Size -vuode parvekkeella
Majoittunut 10. 2024
Yksin matkustavat
9 arvostelu
4.7/5
Mahtava
Lähetetty 13.11.2024
Its far frm the town but it is worth for the stay especially if u want a chill and relax gateway
Käännä
Majoituspaikan vastaus: Dear Susanna,Thank you so much for your review and for staying with us.We’re glad to hear that you found our resort a perfect spot for a relaxing getaway, even though it's a bit farther from town. We hope to welcome you back soon for another peaceful retreat!Best regards,Renaissance Hoi An Resort & Spa Team
WayLu
4 makuuhuoneen huvila Ocean
Majoittunut 9. 2024
Matkusta ystävien kanssa
5 arvostelu
1.0/5
Lähetetty 8.10.2024
收掉的廚餘就是亂丟房間門口！真是高水準的服務。 絕對不會再去，marriott就是給這種服務？這是 住過最糟糕villa
Käännä
Majoituspaikan vastaus: Dear WayLu,Thank you for your feedback. We truly regret the negative experience you encountered during your stay. Your concerns, especially regarding the cleanliness and service, have been brought to the attention of our management team, and we are taking immediate steps to rectify these issues.We appreciate your comments and hope to have the opportunity to welcome you back in the future with an improved and more pleasant stay.Best regards,Renaissance Hoi An Resort & Spa Team
Josh Burley
Deluxe King Size -vuode parvekkeella
Majoittunut 7. 2024
Pariskunnat
8 arvostelu
4.5/5
Mahtava
Lähetetty 16.8.2024
We had an amazing time at Renaissance! The staff were so helpful, a special mention to Tran who assisted us with a big smile during our time in beautiful Hoi An. The hotel even provides a shuttle bus for guests to-and-fro Hoi An Old Town.
Käännä
Majoituspaikan vastaus: Dear Josh Burley,Thank you so much for your wonderful review! We’re delighted to hear that you had such an amazing time at Renaissance Hoi An, and we’re especially pleased that Tran’s friendly assistance made your stay even more enjoyable. It’s also great to know that you appreciated our shuttle service to Hoi An Old Town.We look forward to welcoming you back for another memorable stay soon!Best regards,Renaissance Hoi An Resort & Spa Team
Vieraskäyttäjä
Deluxe - King-size-vuode - Parveke - Merinäköala
Majoittunut 6. 2024
Matkusta ystävien kanssa
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 29.7.2024
Amazing!!!
Käännä
Majoituspaikan vastaus: Dear valued guest,Thank you so much for staying with us and leaving a wonderful review.On behalf of our brilliant team, we would like to express our sincere gratitude for choosing our resort. We truly appreciate your feedback and are delighted to know that you had a memorable stay. We look forward to welcoming you back soon.Best regards,Renaissance Hoi An Resort & Spa Team
Vieraskäyttäjä
Deluxe King Size -vuode parvekkeella
Majoittunut 1. 2024
Matkusta ystävien kanssa
15 arvostelu
4.7/5
Mahtava
Lähetetty 29.2.2024
早餐樣式豐富，口味好吃，可以從6點吃到11點，非常適合放鬆度假的心情，還提供接駁巴士往返市區，人員服務友善，房間有陽台，可以坐看海景
Käännä
Majoituspaikan vastaus: Dear valued guest,Thank you for your wonderful review! We're so pleased to hear that you enjoyed our diverse breakfast offerings and the flexibility of having it from 6 AM to 11 AM, perfect for a relaxing holiday. We're also happy that you appreciated our shuttle service to the city center, as well as the friendly service from our team. It's great to know that you enjoyed the sea view from your room's balcony. We look forward to welcoming you back soon!Best regards,Renaissance Hoi An Resort & Spa Team
Vieraskäyttäjä
Deluxe King Size -vuode parvekkeella
Majoittunut 1. 2024
Perhe
2 arvostelu
4.7/5
Mahtava
Lähetetty 27.2.2024
Great stay here! Beautiful facility with friendly staff and amazing buffet. Highly recommend!
Käännä
Majoituspaikan vastaus: Dear valued guest,Thank you so much for your wonderful review! We are thrilled to hear that you had a great stay with us and enjoyed our beautiful facilities, friendly staff, and amazing buffet. Your recommendation means a lot to us, and we look forward to welcoming you back for another memorable stay!Best regards,Renaissance Hoi An Resort & Spa Team
Vieraskäyttäjä
Kolmen makuuhuoneen huvila
Majoittunut 8. 2023
Perhe
1 arvostelu
3.7/5
Lähetetty 16.10.2023
3룸 풀빌라 이용했습니다. 각방이 연결되어 가족끼리 쉬기 좋았습니다. 1층은 온수가 너무 잘나왔는데 2층은 온수가 안나왔어요. 숙소 컨디션은 좋았는데 자연특성상 벌레가 조금 있을수 있구요.. 공용수영장은 최고입니다. 엄청큽니다! 50미터 넘는거같아요.
Käännä
Majoituspaikan vastaus: Dear Sir/Madam,Many thanks for taking the time to share details of your recent experience with us on Trip.com!On behalf of the Renaissance community, we would like to express our sincere thanks for your compliments and recognition of the service and facilities of our hotel. Your feedback serves as priceless motivation for our team, and we will surely pass your lovely comments onto them.Once again, thank you for sharing your feedback with us. We hope to host you again soon for more spontaneous discoveries in our charming city.Kind regards, Monica Vo Director of Sales and Marketing Renaissance Hoi An Resort & Spa
딘아헝두
Kolmen makuuhuoneen huvila
Majoittunut 8. 2023
Perhe
3 arvostelu
4.5/5
Mahtava
Lähetetty 30.9.2023
가족여행으로 가는거라 무조건 리조트로 알아봤는데 아침에 눈 뜰때마다 바깥 풍경에 행복했습니다 직원들도 친절하고 조식도 한식이 있어서 나쁘지 않았습니다 다만 택시기사님들이 빈펄리조트 다낭점과 매우 헷갈려 하시기 때문에 마사지샵이나 픽드랍 요청하실때 호텔 주소를 캡쳐를 하신 뒤에 사진으로 보내드리는게 정확할거에요 ... 두번정도 기사님들이 잘못 내려주셔서 왔다갔다 시간이 많이 소요 되었습니다 ... 다음번에 친구들이나 남자친구와 오게 된다면 다낭쪽으로 숙소를 잡는게 좋을거 같아요 호이안 안에서도 쫌 안쪽에 위치 하고 있어서 그랩이나 배달음식 시켜먹을때도 금액이 많이 들거나 음식점들이 근처에 많이 없습니다 ... 그럼에도 불구하고 가족들이랑 다낭을 또 방문 하게 된다면 고민없이 이 리조트를 방문하게 될것 같습니다 :-)
Käännä
6/15
Majoituspaikan vastaus: Dear Sir/Madam, Xin chào! We would like to express our gratitude for the time taken to share with us your wonderful stay with us at Vinpearl Resort & Spa Hoi An. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction and we hope to welcome you and your family once again in near future. Best regards, Tan Thi Hong Director Of Operation