Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti9.4
Mukavuudet9.2
Palvelu9.5
Puhtaus9.7
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(450)
Positiiviset arviot(445)
Arvostelut valokuvien/videon kera(111)
Herkullinen aamiainen(45)
Loistavat mukavuudet(38)
Sopii erinomaisesti liikematkoille(29)
Hiljainen ja mukava(28)
Pieni huonekoko(17)
Upea design(14)
Ystävällinen vastaanottohenkilöstö(10)
Sijaitsee keskustassa(10)
Kielteisiä arvosteluja(5)
ASKAYEH
Premier Double -huone
Majoittunut 6. 2025
Liikematkustaja
36 arvostelu
7.0/10
Lähetetty 29.7.2025
房間很小設施也沒有非常好服務非常的差並沒有得到很多的幫助跟幫忙也沒有會中文的人員
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you very much for taking the time to share your recent experience with us.We are truly sorry to hear that your stay did not meet your expectations, especially in regard to the room size, facilities, and the service you received. Please accept our sincere apologies for any inconvenience caused.We would be grateful if you could kindly provide us with more details regarding your concerns, so that we can better understand the situation and work to improve in those specific areas. Your feedback is extremely valuable to us as we continue to upgrade our services and facilities.We also regret the lack of Chinese-speaking staff during your stay. Please rest assured that this is now being seriously considered as a top priority in our future staffing and training plans.It is our sincere hope that we may have the opportunity to welcome you back in the future and provide you with a much-improved and more enjoyable experience.Warm regards,SOTETSU GRAND FRESA SAIGON
bboys520
Kahden hengen standard-huone
Majoittunut 5. 2025
Liikematkustaja
8 arvostelu
10/10
Ylivertainen
Lähetetty 28.7.2025
已經住了兩三次了,在市中心,位置超好,推薦
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for staying with us and taking the time to share your experience.We are extremely delighted to see that you enjoyed your stay, which will be a great pleasure to share your comments with the team.We always strive to ensure our guests get the highest service possible at the hotel.Thank you for your kind words, and we look forward to welcoming you back with us soon.Sincerely, SOTETSU GRAND FRESA SAIGON
Vieraskäyttäjä
Premier Double -huone
Majoittunut 6. 2025
Liikematkustaja
31 arvostelu
9.0/10
Mahtava
Lähetetty 28.7.2025
喜歡日式酒店的乾淨,出差一直住
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for staying with us and taking time to share your experience.We are extremely delighted to see that you enjoyed your stay, which will be a great pleasure to share your comments with the team.We always strive to ensure that our guests get the highest standard of service possible at the hotel.Thank you for your kind words, and we look forward to welcoming you back with us in the near future.Sincerely, SOTETSU GRAND FRESA SAIGON
Raisa Bernandete
Premier Double -huone
Majoittunut 6. 2025
Yksin matkustava
9 arvostelu
10/10
Ylivertainen
Lähetetty 22.7.2025
This hotel absolutely deserves all the great reviews. Clean, comfortable, convenient. I really enjoyed using the pool and fitness room. There are a lot of great places restaurants nearby and a little mall with great brands. I enjoyed my stay here. Would highly recommend.
Käännä
Majoituspaikan vastaus: Dear Ms. Raisa Bernandete,We highly appreciate your comments, and we are happy to know that you had a pleasant stay with us. Positive feedback from satisfied guests is our greatest reward. We will make sure to share this with our management and operations teams to encourage all the staff to keep providing the highest level of service to our guests.Thank you again for sharing your experience. We look forward to welcoming you back with us in the near future.Sincerely, SOTETSU GRAND FRESA SAIGON
Majoituspaikan vastaus: Dear Valued Guest,Thank you for staying with us and taking the time to share your experience.We are extremely delighted to see that you enjoyed your stay, which will be a great pleasure to share your comments with the team.We always strive to ensure our guests get the highest service possible at the hotel.Thank you for your kind words, and we look forward to welcoming you back with us soon.Sincerely, SOTETSU GRAND FRESA SAIGON
Vieraskäyttäjä
Kahden hengen standard-huone
Majoittunut 6. 2025
Liikematkustaja
7 arvostelu
10/10
Ylivertainen
Lähetetty 7.7.2025
環境乾淨整潔
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,SOTETSU GRAND FRESA SAIGON
Anonyymi käyttäjä
Deluxe Double -huone
Majoittunut 5. 2025
Liikematkustaja
1 arvostelu
9.5/10
Mahtava
Lähetetty 29.6.2025
性價比滿意
Käännä
Majoituspaikan vastaus: Dear Valued Guest,We highly appreciate your comments, and we are happy to know that you had a pleasant stay with us. Positive feedback from satisfied guests is our greatest reward. We will make sure to share this with our management and operations teams to encourage all the staff to keep providing the highest level of service to our guests.Thank you again for sharing your experience. We look forward to welcoming you back with us in the near future.Sincerely, SOTETSU GRAND FRESA SAIGON
Majoituspaikan vastaus: Dear Valued Guest, Thank you for taking the time to tell us about your experience. We are glad you enjoyed your stay at our hotel, which is extremely valuable to us. Regarding your feedback, we are so sorry for the inconvenience that has been caused due to the bathroom curtain problems.We continuously make changes to improve the guest experience. We are looking forward to seeing you next time. Sincerely, SOTETSU GRAND FRESA SAIGON
Chedao
Deluxe Double -huone
Majoittunut 2. 2025
Liikematkustaja
10 arvostelu
7.0/10
Lähetetty 22.6.2025
位置便利,衞生乾淨,房間偏小,日式風格前台態度好
Käännä
Majoituspaikan vastaus: Dear Mr/Ms. Chedao , Warmest greetings from SOTETSU GRAND FRESA SAIGON.Thank you for staying with us and taking time to share your experience. We are truly pleased to hear that you appreciated our convenient location, clean and hygienic environment, and the Japanese-style efficiency of our rooms. Your kind words about our front desk team’s service are especially encouraging and will be shared with the entire staff.We did notice your rating of 4 out of 10 for amenities, and we sincerely appreciate your honest feedback. If you have any suggestions on how we could further enhance your experience in this area, we would be grateful to hear them. Your input is invaluable as we strive to continuously improve and deliver the best possible experience for our guests.We hope to welcome you back again in the near future.Sincerely, SOTETSU GRAND FRESA SAIGON
G.LAM
Kahden hengen standard-huone
Majoittunut 5. 2025
Perhe
4 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 22.6.2025
I had a wonderful stay at this hotel and would highly recommend it! The cleanliness was exceptional—every corner of the room, bathroom, and common areas was spotless and well-maintained, creating a comfortable and welcoming environment. The hotel provides purified water, which was a thoughtful touch and greatly appreciated. The breakfast was excellent, offering a wide variety of fresh, delicious options that catered to different tastes. The staff were incredibly friendly and attentive, always going the extra mile to ensure a pleasant stay. I’m already looking forward to visiting again next time!
Käännä
Majoituspaikan vastaus: Dear Valued Guest,We are extremely grateful for your kind comments concerning our staff and services as well as delighted to learn that your visit was an enjoyable experience in all aspects. Thank you very much and look forward to welcoming you back again soon.Sincerely,SOTETSU GRAND FRESA SAIGON
Majoituspaikan vastaus: Dear Valued Guest,Thank you for staying with us and taking time to share your experience.We are extremely delighted to see that you enjoyed your stay, which will be a great pleasure to share your comments with the team.We always strive to ensure that our guests get the highest standard of service possible at the hotel.Thank you for your kind words, and we look forward to welcoming you back with us in the near future.Sincerely, SOTETSU GRAND FRESA SAIGON
Vieraskäyttäjä
Kahden hengen standard-huone
Majoittunut 4. 2025
Liikematkustaja
11 arvostelu
10/10
Ylivertainen
Lähetetty 17.6.2025
除了面積有點小,其它都非常滿意,細節很到位
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for staying with us and taking the time to share your experience.We are extremely delighted to see that you enjoyed your stay, which will be a great pleasure to share your comments with the team.We always strive to ensure our guests get the highest service possible at the hotel.Thank you for your kind words, and we look forward to welcoming you back with us soon.Sincerely, SOTETSU GRAND FRESA SAIGON