Vieraskäyttäjä
1. tammikuuta 2024
Unfortunately the hotel we booking online prior to coming to Vietnam from Australia has apparently closed for renovations. No one told us, instead we were put in another A25 chain hotel and we hadn’t noticed until day 2 when I went to use the pool and the reception said they don’t have a pool. I then got explained that the hotel I had booked was closed and they moved us and no one told us. This was so disappointing as it was 35+ degrees and I would never have booked a hotel without a pool. There was also no restaurant at the one we were staying at, I had particularly booked the original hotel for the roof top pool and restaurant bar.
Very disappointing that I wasn’t communicated with prior to arriving in Vietnam! I would have changed my reservation to a hotel with a pool for our stay, it was extremely uncomfortable being in that heat without the option to cool off in a pool
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