Cozrum Homes - Sonata Residence

房間還可以，適合一般商務出差或者自住遊，性價比還是可以的。

The staff are very friendly. The bathroom is a bit lacking. It's a shame that the shower is in front of the toilet, but it's a reasonable hotel for the price. There is also a pool.

Service is the keys to success in this tough industry. However, I was disappointed the moment I arrived. Parking security was terrible due to construction. Front desk full of 6 staff all together. I felt like being attacked! I dont even trust these girls fiving them my document include pp and visa. No one ever asked for my visa. I took their photo to prevent my docs from being in bad hands. Dirty duplexes were shown to me one after the other. From level 3 to 5 full of garbage from construction and cleaning. My room was replaced from duplex 35m2 to a Deluxe city view for the price that was lesser sold on their website, and the staff was kept reminded to pay extra if I stay there. Ridiculous. The whole entire experience was I'm one single word is uncomfortable enough not wanting to try service at the facility. The staff are racist. I was told by the other Scotish guest, staff didn't even ask for pp to check him in. The staff acted like I didn't do any research before. They can try to scam lol!!!. Thanks God the only good thing at the 7th floor was quiet enough to sleep that about it. Lots of ants in my room. When I check out, the staffs tried to make me wait long enough to leave. Thanks trip.com 😊 for your support!