Coucou Homestead - II - Homestay quận 1 arvostelua

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前台除了辦理入住 永遠都找不到人的 問什麼都不知道

Nice place

Good.

The moment we came, we have to wait for 15mins for the receptionist to come when they stated that check in counter is available for 24hrs. I booked a deluxe room (MANGO) with a city view but gave us different (GUAVA) room instead. When I ask for receptionist he said they will transfer as the next day but they didnt. It would have been a pleasant stay if they gave us what we booked.

酒店乾淨，位置好找

Dv tận tình

性價比還不錯

When I arrived there was no one, I texted them on WhatsApp and after 20 minutes the person came. I was told my room's toilet is having some issues, so I was moved to another room. The room itself is pretty alright, but lots of dated elements, especially in the bathroom. The second day there was no room cleaning whatsoever, but I asked for a water refill (they have glass water), and they happily did this. The location is great, but I initially had issues finding the place. Also there is no night parking aside just leaving a bike in front of the entrance, but it is not guarded at night. WiFi was terrible also. During the checkout I received a little gift, which was pleasant. Overall it is a decent place for the money, but don't expect much.

已經預定並且付款；到達之後櫃檯沒有人員；等了一個小時；櫃台人員說沒有房間；已經預定成功並且付款；同時註明是不可以退款；但沒有房間怎麼還可以在網路銷售；總共花我一整個晚上時間；真的太不好了；飯店人員連一句抱歉也沒有；簡直欺負外國人的善良；真的不應該把這一家飯店推廣給其他的旅客

Room is big though location is not so ok.

Rất tốt, dịch vụ thân thiện nhưng nước nóng ít

We was suppose to check in at coucou 2 homestay. However when we reach there , the door is closed and no one is there and contact number wasn’t working. After 15mins, 2people come to the place and told me that there isn’t any of our booking. After I showed my booking confirmation , they said that there is some issue with our stay which mistakenly accepted by their new admin and ask us to move to Coucou 1 which is 10mins drive from there. Since we have no choice at that time (at night 9pm) we have to accept that . When we reach to the place the room that we get is sharing bathroom and very run down room with super hard bed. Whole night we could not sleep as it is too much of noise from toilet and people walking around since toilet is next to our room. This was the worse ever experience. I won’t recommend any of Coucou to anyone. By the way, there isn’t any breakfast too.

Das Zimmer ist schön, aber es gibt am Waschbecken kein richtigen Abfluss, sodass das Wasser einfach auf den Boden tropft. Zu dem hat die Dusche nicht richtig funktioniert.