Majoituspaikan vastaus: Thank you very much for staying at the Grand Prince Hotel Hiroshima.
We are very pleased that you praised the hospitality of our staff.
We are also glad that the views from various parts of the hotel met your expectations.
Although our hotel is not in the city center, it is located in a scenic location on the Seto Inland Sea, and you can enjoy magnificent views from your rooms and restaurant.
A high-speed ferry to Miyajima also operates from in front of the hotel, making it an ideal place for sightseeing.
We will continue to strive to provide services that are tailored to the needs of each and every customer who uses our hotel, so please choose our hotel the next time you visit Hiroshima.
We look forward to seeing you again.
Grand Prince Hotel Hiroshima
The windows could not be opened . Completely closed . But they provided humidifier which was helpful because I get blocked nose in dry air .
Käännä
Majoituspaikan vastaus: Thank you very much for staying at the Grand Prince Hotel Hiroshima.
Regarding your comment about the window specifications of our hotel, for safety reasons, we have made it impossible to open or close the windows in all rooms.
We apologize for any inconvenience this may cause and appreciate your understanding.
Instead, we have installed humidified air purifiers in all rooms.
If you have any problems during your stay, our staff will be happy to assist you, so please feel free to ask at the front desk.
We will continue to work hard to create a comfortable space for our guests so that they can relax and enjoy their stay without stress.
We look forward to welcoming you again.
Grand Prince Hotel Hiroshima
Lovely hotel, great for if you’re getting the ferry to Miyajima but pretty far away from the centre of Hiroshima. Overall really nice, but I didn’t like how you had to pay extra to use the onsen when you’re already spending a good amount of money to stay there!
Käännä
Majoituspaikan vastaus: Thank you very much for staying at the Grand Prince Hotel Hiroshima.
As you mentioned, our hotel is not in the city center, but because of its location facing the Seto Inland Sea, you can take the Miyajima high-speed ferry, which is very convenient for sightseeing in Hiroshima.
We also provide a free shuttle bus from Hiroshima Station for guests who visit our hotel.
We sincerely apologize for the disappointment you felt about the hot spring facilities as you pointed out.
If our hotel's hot springs are not included in your accommodation plan, you will be charged separately.
For guests who wish to use the hot springs, we recommend our value accommodation plan, which includes use of the hot springs in advance. We apologize again for the lack of information.
Based on your feedback, we will continue to work hard to improve our service.
We hope that you will not be discouraged by this and will use our hotel again.
Grand Prince Hotel Hiroshima