Vieraskäyttäjä
8. kesäkuuta 2025
Looks nothing like the picture. Litter across the car park and hedges and every window frame sun bleached. In need of an internal and external facelift. We booked a family room and got a generous sized 3 bed room. Perfect for the kids. Except the fold up bed placed beneath the curtains for our little one to just pull on? Seems a bit odd. After a little shuffle around, we found a configuration that worked. In doing so, found the corner of the room, behind the sofa bed, to be covered in black mold - same around the window frame. Culprit is likely the lack of ventilation as the window barely opened and the extractor fan in the bathroom didn’t work. Air con control panel is just wall furniture as affects nothing. Bathroom looks like has had a recent refit with the new style tiling on the walls but the floor and bath fittings really showing their age. Carpet in the bedroom was grubby and unclean - as was under the bed. What concerned me most of all was the missing tag on the packet containing additional pillows (as they had been taken from the main bed to furnish the other 2 beds) was not tagged closed so no evidence that they were clean. When taken down to reception and mentioned all the issues - told they had no further family rooms, the maintenance person would look at the extractor fan and that they don’t tag the pillow cases any more (having stayed in 2 Premier Inns in the last 2 weeks, I know this not to be true!). However, it was late and I was beyond arguing. Suffice to say, we made do and left early the next morning.
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