Majoituspaikan vastaus: Dear Valued Guest,It was an absolute pleasure to welcome you to Banyan Tree Vabbinfaru Maldives. We are delighted to hear that you enjoyed your short getaway and found our offerings and services to your satisfaction. Your thoughtful feedback means so much to us. Your comments have been shared with the team; they would be delighted to be recognized.We eagerly look forward to welcoming you back to Banyan Tree Vabbinfaru Maldives, where it will once again be our privilege to serve you.Warm regards,Hery KuswoyoGeneral Manager
Vieraskäyttäjä
Allashuvila - Merinäköala
Majoittunut 11. 2024
Muu
10 arvostelu
1.0/5
Lähetetty 20.2.2025
除了床剩餘的地面空間幾乎放不下行李箱,這就是110平?
Käännä
6/7
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your feedback following your recent stay at Banyan Tree Vabbinfaru Maldives. We sincerely hope you had a safe and pleasant journey home.At Banyan Tree Vabbinfaru Maldives, we are committed to delivering exceptional service and creating unforgettable experiences for our guests. We appreciate your feedback and would like to take this opportunity to address the concerns you raised:Villa Size: The 110 sqm size stated on our website refers to the total floor area of the villa, which includes the bedroom, pool area, terrace, and garden. We regret any misunderstanding and apologize if this was not clearly communicated during the reservation process.Room Cleaning: Our housekeeping team follows a strict protocol of cleaning rooms twice daily—once in the morning and again in the late afternoon. However, if the "Do Not Disturb" (DND) sign is activated, our Villa Attendants respect guest privacy and do not enter. Instead, they leave a note under the door indicating they were unable to service the room. If this was unintentional, we encourage guests to notify our reception team so we can arrange for cleaning promptly. Unfortunately, we were not informed of this during your stay, and we regret any inconvenience this may have caused.Your feedback is invaluable as we continually strive to enhance our services. We are committed to regaining your trust and ensuring an even more seamless and enjoyable experience on your next visit.We sincerely hope to have the privilege of welcoming you back to Banyan Tree Vabbinfaru Maldives for a truly memorable stay.Thank you once again for sharing your thoughts with us.Warmest regards,Hery KuswoyoGeneral Manager
Majoituspaikan vastaus: Dear Valued Guest (Yinqian),Thank you for choosing Banyan Tree Vabbinfaru Maldives for your quick getaway from the hustle and bustle of city life. We are truly honored to have had the opportunity to host you and greatly appreciate your sharing your experience with us.At Banyan Tree Vabbinfaru Maldives, we are committed to delivering exceptional service, and it is always rewarding to know our efforts are recognized. Your positive rating means the world to us, and I have shared your kind words with the team; they will be thrilled to know her hard work made your stay memorable.We sincerely appreciate the opportunity to serve you and look forward to welcoming you back to your home away from home in the future.With warm personal regards,Hery KuswoyoGeneral Manager
Vieraskäyttäjä
Allashuvila - Merinäköala
Majoittunut 8. 2024
Muu
5 arvostelu
2.5/5
Lähetetty 25.10.2024
就一般般般
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you very much for taking the time to complete the online guest questionnaire following your recent stay on our stunning island, Banyan Tree Maldives Vabbinfaru. We trust that you arrived at your destination without incident. At Banyan Tree Maldives Vabbinfaru, we prioritize providing exceptional services, products, and facilities to guarantee our visitors an unforgettable experience. We would appreciate it if you could contact us directly so we can investigate the issues you have shared. We are entirely dedicated to regaining your trust and surpassing your expectations in the future, and your feedback is invaluable to us. We are grateful for your continued feedback. With warmest regards, Hery Kuswoyo General Manager
Mrs Jane Yusof
Rantahuvila, uima-allas
Majoittunut 9. 2024
Pariskunnat
14 arvostelu
5.0/5
Ylivertainen
Lähetetty 21.10.2024
Super awesome cosy ambiance!Shark lovers please come here!Truly an amazing experience for both of us!All of the staff services was exceed expectations..
The best sunset experience ever that we had there!!!We definitely will come back!🧡🧡🧡
Käännä
Majoituspaikan vastaus: Dear Mrs. Jane, First of all, we hope you arrived home safely. Please accept our sincere gratitude for the opportunity to host your stay at Banyan Tree Maldives Vabbinfaru. Thank you for taking the time to share your opinions on your recent stay at our resort. We are pleased you enjoyed your visit and have shared your feedback with the team, and we are grateful for the perfect 5/5 rating you gave us. Once again, we express our gratitude and eagerly anticipate your return in the near future. Sincerely, Hery Kuswoyo General Manager
Majoituspaikan vastaus: Dear Valued Guest,I hope this message finds you well and that you had a safe journey home.We are truly grateful for the opportunity to host your stay at Dhawa Ihuru Maldives. Thank you for taking the time to share your thoughts on your recent visit. We are thrilled to hear that you enjoyed your stay and appreciate the perfect 5/5 rating. Your feedback has been shared with our team, specifically with Henry who would be delighted to be recognized.It’s wonderful to know that you also had a memorable experience visiting our sister property, Dhawa Ihuru, and enjoyed snorkeling there as well.Once again, thank you for your kind words. We look forward to welcoming you back in the near future.Warm regards,Hery KuswoyoGeneral Manager
Anonyymi käyttäjä
Rantahuvila, uima-allas
Majoittunut 7. 2024
Muu
4 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 2.9.2024
中文接待,早餐不錯,晚餐有時
是三道菜很不錯。有時是自助餐就一般。
Käännä
Majoituspaikan vastaus: Dear Valued Guest,First of all, we hope you arrived home safely.Please accept our sincere gratitude for the opportunity to host your stay at Banyan Tree Maldives Vabbinfaru. Thank you for taking the time to share your opinions on your recent stay at our resort. We are pleased you enjoyed your visit and have shared your feedback with the team.Once again, we express our gratitude and eagerly anticipate your return in the near future.Sincerely,Hery Kuswoyo
Vieraskäyttäjä
Allashuvila - Merinäköala
Majoittunut 7. 2024
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 1.9.2024
第一個去馬代刷的島,好感度超出預期
體驗了海釣、spa,還參與了一個party,看了當地的歌舞表演,以及每天都在果凍海里麪看魚
環境很好,院子裏每天都會掉落一些雞蛋花,香香的放在房間裏。沙灘上有很多可愛的寄居蟹,雖然全部是沙屋,但是日本餐廳也可以體驗水屋無邊泳池和網床
吃飯也很豐富,菜品很多,味道不錯
島上工作人員都很有禮貌很友好,每晚回去都有小驚喜,送了小海龜冰箱貼和書簽,離島買了悦榕莊的香薰杯和肥皂
最好的是離島會根據時間安排快艇,也會有人接送機場,退了房也可以在公共區域休息,避免了早早投放到馬累無所事事的尷尬
我的英文不太好也放心沖,大家都很耐心和熱情
在這裏看到了兩晚美麗的日落,我想會永遠銘記這段美好的時光
See you~瓦賓法魯
Käännä
Majoituspaikan vastaus: Dear Valued Guest,First of all, we hope you arrived home safely.Please accept our sincere gratitude for the opportunity to host your stay at Banyan Tree Maldives Vabbinfaru. Thank you for taking the time to share your opinions on your recent stay at our resort. We are pleased you enjoyed your visit and have shared your feedback with the team, and we are grateful for the perfect 5/5 rating you gave us.Once again, we express our gratitude and eagerly anticipate your return in the near future.Sincerely,Hery KuswoyoGeneral Manager
MINA
Allashuvila - Merinäköala
Majoittunut 6. 2024
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 24.7.2024
친절한 직원들 덕분에 즐거운 여행이 되었어요!
다만 노매너 중국인들리 많아 관리가 필요해보입니다..
Käännä
Majoituspaikan vastaus: Dear Valued Guest,We extend our heartfelt gratitude to you for taking the time to share your feedback with us on the *********** website following your recent stay at Banyan Tree Maldives Vabbinfaru. We sincerely hope you had a safe journey home.It was an honor to have you as our guest, and we deeply appreciate your continued support.Your acknowledgment of our efforts to deliver exceptional service warms our hearts. I have personally conveyed your kind comments to our entire team.Once again, we thank you for sharing your experience with us. It is through feedback like yours that we can strive for continuous improvement and provide the best possible experience for our guests. We sincerely hope to have the pleasure of welcoming you back to our resort in the near future.Sincerely,Hery KuswoyoGeneral Manager
Majoituspaikan vastaus: Dear Valued Guest (Feierbankesitanghe),It was a pleasure having you with us at Banyan Tree Maldives Vabbinfaru. We trust you had a safe journey back home.Thank you for your continued patronage and for completing the online guest questionnaire following your recent stay on our beautiful island.While we strive daily to deliver exceptional service, it is always nice to know that our efforts are recognized. The suggestions and issues you raised have already been raised to the concerned departments for action.Your points are as many opportunities as possible for us to improve our products and service standards. Again, thank you for taking the time to bring those very relevant matters to us. We look forward to welcoming you back to our resort in the near future. Sincerely,Hery KuswoyoGeneral Manager
Vieraskäyttäjä
Allashuvila - Merinäköala
Majoittunut 5. 2024
Yksin matkustavat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 30.6.2024
I had an unforgettable vacation, thank you to all the staff on the island for their dedication and help!See you again!
Käännä
Majoituspaikan vastaus: Dear Valued Guest,First of all, we hope you arrived home safely.Please accept our sincere gratitude for the opportunity to host your stay at Banyan Tree Maldives Maldives. Thank you for taking the time to share your opinions on your recent stay at our resort. We are pleased you enjoyed your visit and have shared your feedback with the team, and we are grateful for the 5/5 rating you gave us.Once again, we express our gratitude and eagerly anticipate your return in the near future.Sincerely,Hery KuswoyoGeneral Manager
Majoituspaikan vastaus: Dear Benbenlihebeibeigongz,First of all, we hope you arrived home safely.Please accept our deepest appreciation for the chance to host your stay at Banyan Tree Maldives Vabbinfaru. Thank you for taking the time to share your thoughts about your recent stay at our resort, and have gladly shared it with the team.Once again, we express our gratitude and eagerly anticipate your return in the near future.Sincerely,Hery KuswoyoGeneral Manager
Majoituspaikan vastaus: Dear Valued Guest (ZH),We sincerely hope that you made it home without a hitch.Thank you for sharing your recent experience with us; it was our pleasure to have you here at Banyan Tree Maldives Vabbinfaru. I have passed along your gratitude to the whole staff, especially to Jien, Khaleel, Boat Capt. Shamsad, Rauf, Faiz, Husham, Rajesh, Riyaz, Nazim, Shafdaan, Alee and Ali Shareef who would be ecstatic to get such warm recognition, and we are thrilled to hear that you and your family had a pleasant stay at our resort. It's heartwarming to know that you and your family enjoyed your stay and learned a lot especially the local culture, which we are trying to go back to the Original Maldives. On this note, we are looking forward to welcoming you again, as we have prepared a lot of local activities that you can participate in, using the local house that you witnessed being built during your stay.We appreciate the opportunity to be of service to you and hope to see you again soon at your home away from home.With best personal regards,Hery KuswoyoGeneral Manager
Majoituspaikan vastaus: Dear Valued Guest,Thank you very much for taking the time to complete the online guest survey following your recent stay with us, Banyan Tree Maldives Vabbinfaru. We hope that you arrived home safely.As you can imagine, these guest impressions are an invaluable source of information. Our resort places high importance on comments and suggestions made by our guests, so that we may continue to develop and improve the standard of services for increased guest satisfaction. The issues you raised have already been shared with the departments in charge to take into consideration or action upon.It is delightful to learn that you had an enjoyable experience with us and were pleased with the quality of our products and services. I am more than happy to share your compliments with the team.Again, thank you for letting us know of your experience.Have a wonderful day!Sincerely,Hery KuswoyoGeneral Manager
Majoituspaikan vastaus: Dear Valued Guest,First of all, we hope you arrived home safely.Please accept our deepest appreciation for the chance to host your stay at Banyan Tree Maldives Vabbinfaru. Thank you for taking the time to share your thoughts about your recent stay at our resort, we are grateful for the perfect 5/5 rating you gave us and have gladly shared it with the team.Once again, we express our gratitude and eagerly anticipate your return in the near future.Sincerely,Hery KuswoyoGeneral Manager