Sure Hotel by Best Western Hilden-Duesseldorf

Etwas in die Jahre gekommen Zimmer sind sauber und ausreichend groß, aber Bad könnte renoviert werden e

完美，完美！！！

I had a very poor experience at this hotel, starting with a frustrating registration process and unprofessional service. The rooms did not have air conditioning, and when I raised this with the receptionist, I was simply told, “It will be very hot.” That response, combined with two extremely uncomfortable nights, was unacceptable. The level of service was far below expectations – the receptionist appeared inexperienced and unprepared to handle basic guest concerns. I had two upcoming bookings, both of which I’ve already cancelled. I would strongly advise others to look elsewhere. This hotel did not meet even the most basic standards of comfort or professionalism.

Absolutely terrible outdated hotel that alleges to have 4 stars while offering a standard of 2 stars at top. Extremely overpriced - paid 180€ per night for tiny room with no window and tiniest single bed ever I never seen in any hotel in my life. Old, outdated, smelly… just horrible place. I don’t know of there is anything better in the area, but I would never stay here again and do not recommend this place. One of the worst stays I ever had in my life.

The room was soooo cold I left a day earlier The front desk said they’d send a portable heater, nothing was sent. I had mentioned it also on the first day. They didn’t seems to care. Since my room was paid for 3 night , left on the 2 Day. The hotel is out dated.

schlafen resturant war mittelmäßig, matrazen sollten erneuert werden