Malvern House

Didn’t even sleep there The room was a disgrace. Although the bed sheets were clean the room was disgusting. I won’t go through it all but we paid before we saw the room and after having a nice meal at a pub along the road we returned to the room, collected our luggage and left. We were not willing to stay there. Lesson learnt. Do not book this place

This place is just dreadful. When entering the property you get greeted by a dreadful stale smell. Our room was at the top of the Stairs on the first floor. It was quite spacious but everything was very dated and quite grubby. Hardly any toilet paper, we had to ask for this each day. The room wasn’t serviced at all. When we arrived there was only one mug for coffee, I asked for another. This took ages to get and when it did come it was dirty, it hadn’t been washed. It’s a dreadful place which should either be run professionally or just close it down because the owners haven’t a clue about hospitality. The best thing about it was leaving after 2 nights.

Excellent service and such a great property. From the word go this place was amazing from both outside and in. A big shout out to the lovely gentlemen who checked me in after a kind hearted stranger helped me with my baggage due to extreme pain and mobility issues. Check in was speedy, efficient and I was very happy with the hospitality during check in. The room was comfortable, warm and inviting. Easy to get to via the local bus. Very highly recommended. 😊

Adequate for what I needed , very tidy just lacking a bedside lamp because I’m not a young person and had to get out of bed to switch off the light and to feel my way in the dark back to the bed , but everything else was acceptable .

Lack attention to detail, stayed three nights and bin in room was not emptied once.

Ideal for a stopover. Very basic and tired looking but clean and staff friendly