Vieraskäyttäjä
15. tammikuuta 2025
Overall the location was great and there was a direct sea view from most of the rooms and the onsen. Some of the facilities are slightly dated. Whilst it is very costly, i do feel overall that stay was still within expectations. The biggest disappointment for me was the dinner where the steam fish served was not as fresh. Despite the feedback provided to the hotel, they could not do any service recovery and simply kept repeating that they could not do anything. This goes against the great Japanese service I have always encountered everywhere I go in Japan
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