Raphael Apartments

Great owner, great apartment

Мы с супругой жили в 17 номере с видом на море с 24.01-31.01.23.Номер чистый, постель и полотенца меняют своевременно(даже может и чаще чем надо!)).Есть мини кухня (микроволновка, плита), что для бюджетного путешественника важно, учитывая цены в магазинах) Приветливый русскоязычный персонал, мы общались с Габи( она часто нам помогала в вопросах не связанных с ее функционалом! отдельное ей спасибо за это! Надо бы предусмотреть в номерах разовые тапочки, это было бы замечательно

The property is in derelict condition. The bathroom and shower are moldy. The paint in the main room is peeling everywhere, especially near the windows. The A/C fan grills are filthy and dusty. The floor was not clean. The A/C did not work for 2 days upon our arrival. Moreover, it is likely that the owner (Doron Cochavi) was aware of it, since there was a mobile fan placed and turned on inside the unit upon our arrival, probably in order to try to mitigate the heavy heat. Yet, the owner did not notify us about it, and as a result we could not sleep for the first 2 nights. The washing machine did not work for our entire stay. In reply to our complains, Mr. Cochavi offered us to leave the property, claiming that the rate he charged, $260/night, was reflecting the poor condition of the unit. This is not true. Other units in the same hotel, which were fully renovated, were rented for similar rates. E.g. the units of "Lena" or "Nitza". Mr Cochavi was not taking into account that such offer was not feasible for us, as accommodation of such sort during this time of the year needed to be booked well in advance. In fact all other similar units were already rented out. One additional bizarre issue was that the bathroom's A/C suction was blocked with toilet papers. The reason begin that in an adjacent unit there are smokers, and the heavy smell penetrates thru the building's central A/C ducts. At the bottom line, Mr. Cochavi is a bad host, to be avoided if possible.