Whale Coast All-Suite-Hotel - DCC Hotel Group

Secure parking. Friendly staff. Safe local area.

3 bed unit Spacious ; well equipped. Has a balcony with a braai unit installed. Very clean and well serviced. Crisp white comfortable beds. Breakfast was tasty. Front desk assistant Ronel was friendly ; welcoming and really helpful . Great stay.

The location above the shopping centre was surprisingly good! Easy walking distance to all the restaurants and shops. The breakfast was excellent! Staff were amazing, especially Chris & Terry. Thank you for a wonderful stay, kids loved it.

Family stay for one night. The staff at the hotel were super friendly and amazing! We arrived early, our room wasn’t ready but they gave us another room righter away. That was so appreciated as we travelled long days to get there. However, our room was dated and worn. Living room furniture very worn out and not comfortable, perhaps our original room was to be more updated I’m not sure. But I was quite disappointed with the state of the accommodations. The location was perfect! The people were helpful and friendly!

one night in Hermanus Unfortunately the property had roof leaks and so two of the bedrooms we couldn't use properly once it started raining so made the stay not pleasant at all. Because it was about 2am that the water came through it was way too late to try and change apartments. looking at the wardrobes it has obviously been leaking for a long period as they had swollen up. The staff were apologetic though once we told them on check out

Comfortable family stay! The housekeeping team, bed comfort and towels/ linen where a stand out at the property. Very good! WCH is nice and central and an easy walk through the old harbour area. Really close to great coffee shops and restaurants and very easy access to beautiful seaside trails and tidal pools. Thank you to the team for being so responsive when we had requests. Areas to be looked at to enhance the stay: - breakfasts were less than average, after the first morning we chose to rather eat off property, - soaps amenities etc quality needs improvement, - with load-shedding an ever present challenge the property needs to be further integrated into an off-grid solution. Great that at minimum a light and wifi remains functional when electricity grid goes down. - the admin, check in and office environment needs a new home - the dining room is not the place for these.