Munstone House

Comfortable older house, great staff and delicious breakfast.

Dont be fooled by the glossy photos - this place is old, neglected, dated and filthy. No shower, hot taps that run cold, a dirty, stained bath, a filthy toilet seat, no toilet paper, tiny cramped bed and a room that looks like it was decorated by my nan in the 1960's! No reception desk, left standing in a hallway on arrival waiting for someone to answer a bell. Absolutely NO privacy in our room - doors with broken locks led directly into adjoining rooms - yes, total strangers can just walk into your room whenever they want!!! and you can hear every word being said by your neighbours! The owner SO obviously doesn’t want to be there and simply doesn't care whether you enjoy your stay or not. This hotel was booked as a treat for my wife on our wedding anniversary - we'd have been better off in a tent!

the room was just tired looking, and it didn’t feel properly clean, just passable. The room looked glamorous, but look closer and with trim coming away from the floor to ceiling mirrors, the knob missing from the shower controls and the toilet paper resting on the tiled floor because there is no holder, it’s just missing the detailing. With a bit of attention this could easily be sorted. The main building was ok and the breakfast was nice.

The reception area was dirty with mouse dropping and cobwebs. The bed appeared to have not been changed from the previous occupant. There was mould around the bath and dust on the surfaces in the bedroom. In short the hotel was unfit to stay in and I had to find an alternative hotel at short notice. Despite informing the hotel of these issues they have refused to refund the cost of the accomodation.

It was so charming and comfortable stay, beautiful Victorian architecture and landscaped grounds.enjoyed it the individually designed rooms, some featuring spa baths and lovely views of Hereford and the surrounding hills. The hotel is appreciated for its peaceful ambiance, attentive staff, and good breakfast options.Overall, it’s good choice for both leisure and business travelers seeking a unique and restful stay.

Tired and in need of a good clean. Lack of facilities in the area. Bed very hard and uncomfortable. Room was very hot and no windows would open. Bathroom very poorly maintained and in clean. Genuinely just a dusty poor quality hotel

Lovely Hotel setting in the countryside and full of character.

Room really comfortable, breakfast is good, decor needs a little tlc

Lovely old manor house but very dusty in bathroom and needed through clean of bath. Place looked a little tired and lacked staff.lovely breakfast and car parking.