Vieraskäyttäjä
10. lokakuuta 2024
Great location, lovely food, good service but absolutely the worst night sleep we have ever had! We bad booked several weeks in advance, double pet friendly room. Arrived and checked in and alarm bells should have started ringing when the receptionist told us fans would go off at 9pm. When we got into the room, which was very small but cosy the sound from the kitchen fan directly next to the window was loud! Even with the windows shut the hum of the extractors was constant. We quickly realised when the room heated up, like sunrise in the desert that the radiator was on full! After repeatedly telling ourselves that it was ok, the fans would go off at 9pm, they didn’t and we had to ring reception. Also the blind in the bathroom was broke so there was no privacy in the bathroom when using the shower and toilet that overlooked the car park. During the night after we opened the window the room was ridiculously hot. We went directly above the kitchen so that may have played a part but I was contemplating going to sit in the car to cool off. Despite the awful sleep the food we had in the bar was lovely and service great, and again at breakfast. The packed meal service was a nice touch. In the morning we obviously complained but the receptionist seemed uninterested and we never heard back from the manager. I sent feedback in an email but never heard back. To summarise the worst hotel room I have ever stopped in, which is a shame because it the location was fab. .
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