NH Collection Helsinki Grand Hansa

酒店位置極好，到中央火車站300多米（可直達機場），赫爾辛基頌歌中央圖書館、音樂廳都步行可達；前台及員工都很友善；酒店是老建築，都是5樓，卻不在同一平面，但是標識系統做得很好，住客不容易迷路；早餐很豐富，自助+單點，味道都很贊，早餐7:00開始，酒店4:00就為早起的客人準備了簡單的早餐，令人暖心；酒店有桑拿、芬蘭浴，晚上回酒店享用確實解乏；酒店正門有台階，但是酒店後門有專門的電梯可以直通道路地面；細節考慮得都相當周到，令人滿意；唯一不足沒有傳統意義的衣櫃。

第一次來芬蘭，孩子選的酒店，地理位置很方便，距離火車站預計五六分鐘的步行距離，購物也很方便，去到各個景點也不遠，酒店設施很好，很大的淋浴間和衞生間是完全獨立的，設施齊全，房間有免費的純凈水。早餐非常豐盛，值得推薦

Our experience wasn't off to a good start, dealing with Jason when dropping our bags in the morning. He was borderline racist, assuming we were with the other Asian groups, making presumptions about our requests, and had difficulties understanding our requests on arranging for early to-go breakfast boxes. But everything else during our stay was perfect hence the 5 stars. Everyone else we dealt with, including the house keepers, restaurant staff and cleaners were all great - very helpful and friendly. The hotel is strategically located right next to the Central railway station. The room itself was large and clean and beautifully decorated. We also tried out the facilities including sauna and cold plunge (a Finnish culture), which were top notch. The gym was also world class and properly better equipped than some other commercial gyms out there. The other highlight was the breakfast. So many options even for vegetarians like us, all allergens clearly labelled. I highly recommend this hotel to anyone who's ever in Helsinki.

地理位置好好 近市中心適合遊客 房間乾淨

No Concierge on the day I arrived so amateur advice on restaurants etc was given by receptionist: which was shown to be completely wrong. Also the free sauna is only free for a deluxe room from 6-10am and 8-10pm otherwise you pay an extra €25 per person: this I find is sharp trading.

位置非常好，在市中心 門僮服務不錯 主動提行李