Hotel Bayrischer Hof

The room facility is very little, and it is not very convenient. For example, there is no shampoo and the curtain is not wide enough to cover the whole window. The good part is that the breakfast is not bad.

這個酒店除了出門便利，一無是處，油漆味很大，前面一位服務態度極高的小哥哥告訴我們一點可以開房，後來交班換人無論如何4點才讓入住，死板不懂變通

酒店位置非常好，服務也很好

房間很大，但很古老的感覺，床睡起來很舒服！前台服務比較簡陋一點，停車需要去附近的停車場，一整天17歐元

寬敞明亮衞生，沒有老房子的怪味。位置很好，位於老城市中心拐角，正對廣場交通樞紐，前面是大百貨商店，後面有超市，周圍好多餐廳，對面步行街餐廳很多，富有風情。兩扇大窗户景色極好，步行可以解決大部分景點。注意的是衹有公共區Wi-Fi；沒有空調，有電扇和暖氣；私人停車場在馬路斜對面，停車庫車道很窄，需要先去前台取車庫鑰匙。總體來説，性價比超高，非常滿意👍

All in all, not a terrible stay. When we first got there to check in the front desk was closed even though it was 5pm and check in was until 10, and the automatic check in machine was broken with a note on it to pick up our room keys at the hotel across the street. We went there and they had no idea what we were talking about so we had to carry our luggage back across the street after contacting trip.com who replied IMMEDIATELY (thank you guys so much your customer service is incredible!) we got the number to call the hotel after hours and it turns out they forgot to leave our keys so they sent someone back over to let us into our room. We got into our room and it wasn’t the room we booked, it was a room in the attic that on one side I couldn’t even stand up without hitting my head (I’m 5”3) but it had AC and it was a place to rest our heads so it could wait until morning. The next day when we came down we mentioned the room error and the look the first guy gave me was full of contempt, so his customer service was awful. I know I don’t look like a conventional woman with my hair and tattoos and I understand different cultures can collide but that’s fine, though when the manager came to talk to my fiancé his attitude perked up a bit and he found a smile. They got us in the correct room and this room was a normal size but the ac unit for that room is a portable roll about one that the hose wasn’t sticking out the window with the netting correctly and they tried to come fix it (duct tape) but then the hose broke but my fiancé found a way to shove it out the window and it took awhile to get the room cooled down but then it was great. After that the rest of the trip went well, the woman with the copper/red hair was super nice and overall we really enjoyed our stay. The breakfast was a really good breakfast and the hotel is in a great location with secure parking. Check out Lino’s around the corner for fantastic drinks and the döner place downstairs is killer. It’s most important that most Germans don’t approve of AC so keep that in mind if that’s important to you that you double verify where you book. All the trouble aside we would definitely stay here again, just don’t count on the blow dryer in the room or the AC to work and room service may need to be requested multiple times.