Doubletree by Hilton Hattiesburg

⭐️⭐️⭐️⭐️⭐️ I had an exciting and amazing day at the DoubleTree by Hilton Hattiesburg! From the moment I arrived, the level of service and hospitality was exceptional. Every team member went above and beyond to ensure my experience was seamless, comfortable, and memorable. A special shoutout to the General Manager, Vian, whose leadership, professionalism, and genuine care for both guests and staff truly set the tone for the entire hotel. His energy and dedication create an atmosphere that is welcoming, organized, and efficient. The entire team deserves recognition for making my stay so remarkable: Lori, Housekeeping Manager – incredible attention to detail and ensuring every room and space is immaculate. Britteny, Front Office Manager – warm, welcoming, and always ready to assist with a smile. Robert, Executive Chef – the food was outstanding, and his creativity and passion for excellence were evident in every dish. Allen, Chief Engineer – ensured the property ran flawlessly, taking care of everything behind the scenes so guests had a perfect stay. Kristen, Sales – professional, friendly, and always going the extra mile to make the event and coordination effortless. The property itself is beautiful, well-maintained, and comfortable, but it’s the people who make the experience unforgettable. Thanks to Vian and this incredible team, my visit was nothing short of fantastic. I highly recommend the DoubleTree by Hilton Hattiesburg for anyone visiting the area—you’ll leave impressed, well taken care of, and eager to return.

The hotel itself was nice, but the manager’s attitude completely ruined the experience. It was obvious she was irritated and overwhelmed. She eventually tried to apologize and make excuses, but by then the damage was done. Unfortunate, because everything else had potential.

The room was average. The Hilton name does not equate to quality or comfort. I opened the refrigerator to put my ice in it and there was a pizza left from whoever stayed in the room before I did. This makes me wonder what else wasn’t cleaned. Have the sheets been changed? Was the bathroom cleaned?The next morning when I went to check out no one was at the front desk or office so there was no one to inform of the issue. I places the key in the room and left. I called the customer care line about the issue and I was supposed to receive a call from the GM which of course I have not received. Location is right off two main highways and there was construction going on so it was kinda noisy the next morning. I think that will be my last stay at any Hilton location.