La Montagne Guest Lodge

Loved the beautiful view, friendly staff, good service, good view, lovely swimming pools. The honeymoon suite needs attention though, not luxurious at all. The cupbourd is falling apart, cheap furnishings were used, the sliding door very difficult to open/ close, deck and outside wall need fresh coat of paint basically very "basic", for the price we paid, you would expect more luxury. But otherwise, we enjoyed everything else.

This establishment may have been rated a 4-star *decades* ago but there's absolutely nothing 4-star about it now. I booked the family unit with my kids for 5 nights but ended up checking out earlier. From the facility - (we used up a can of Morten by the 2nd night but we could not enjoy a full night's sleep without cockroaches and wasps flying all over at night; and millipedes crawling all around, the shower handle of one bathroom broke on our 2nd day and it was never fixed till we checked out, the water was shut off and we all had to use one bathroom, the 2nd bathroom was all stuffy and moldy from the moment we checked in till we left) to the menu - (you get one tiny shot of juice for breakfast. Any extra request for juice costs R18, request for water also comes with a price and the breakfast menu is very much restricted). The service was nothing to write home about either. On the 2nd day, we were seeing pieces of pretzels and cookies from under the bed, possibly left behind by previous guests. I requested to speak to Kim the manager but that never happened and I had to leave. For a 4-star rated lodge, there was no Wi-Fi. Don't get me started on the road but I wouldn't blame the lodge for the road as they have no control over that but every other thing is within their control and it's definitely NOT a 4-star experience. It was a disappointing experience for my kids and I as we had expectations from the pictures and the reviews we saw online. We got little to no value for what we paid.

Good service but accommodation needs a facelift The welcome from the staff and service received the whole weekend was very good and has my thumbs up. However the room (although clean) was very 'dated'. The bed was comfortable, but the headboard was loose :) and I missed having a shower. But overall comfortable for the purpose of our stay, attending a wedding at a neighboring facility.