Premier Inn Harrogate Town Centre

！！！！！棒

Very poor. Mould on bathroom ceiling, couldn’t check in because of card failure, staff smoking outside my bedroom window, breakfast not available at stated times (they said 0630, but wasn’t ready until much later), broken desk lamp with electrical hazard. Hotel looked battered and unkempt.

I stayed here for one night whilst attending an event at the conference centre. The welcome at reception were pleasant and all the staff seemed nice. However the hotel is tired and worn, I didn’t walk on the carpets without my shoes on! The rooms are very basic, the bed was really comfortable which was a plus. Everything didn’t really function as one would want. The lift was out of order from the car park so you had to carry your luggage up and down the stairs. I asked at reception in the evening on my way out of someone could put an iron and iron board in my room for my return and although they said yes, this didn’t happen, then in the morning when I went down to get the ironing board from reception I ended up locked out of my room as my key wouldn’t work. I went back to reception to get a new key and was told that this happens a lot as the key cards are old and need replacing: Overall it just miss the mark even for a function one night stay.