Vieraskäyttäjä
8. toukokuuta 2025
Unfortunately, the hotel was very busy, and the manager was well aware of how understaffed they were at the Easter weekend. All the staff we met and saw were working their socks off to try and give all the clients the correct attention ( I must mention Connor, who was a star). We did have some problems, and my husband spoke to the manager (who gave us excellent customer service), so eventually, everything was happily resolved. I do have to tell you about a male member of staff who refused to serve us drinks late on Friday night. He lied to us and said the bar was closed. We later found out they offer a 24-hour bar. Hope you're pleased with yourself, you miserable man! Everyone else, thanks for a great stay!
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