Wine & Soul Suites

This property is good for short stay in this town, we rented for four adults and this was too small in space, there is only a big bed for two and a sofa-bed for other two people divided by a tv set in between, the room for four people has to be bigger not this one. also we found the security box broken. and only a little bathroom for all four adults it is uncomfortable.

Una estancia fenomenal y muy agradable. Nos han facilitado toda la información de la zona y también ayudado a reservar la visita de una bodega. Han estado muy atentos para que pasamos bien. Facil de aparcar y acceso. El piso completo y limpio. Muy recomendable.

Apartamento muy comodo y bonito,no le falta un detallela atencion de Daniel inmejorable,pendiente en todo momento de hacernos la estancia lo mas comoda posible,volveremos sin duda. Llegamos a Haro un dia muy frio y lluvioso, y el apartamento estaba a un tempretura ideal.

Lots of potential but very disappointing Not great. It was the only disappointment in over two weeks in Spain. We and our friends had two rooms. Check-in was a hassle. Information was never shared prior to arrival. We arrived and had to call the host, who was out of town. We eventually got into our rooms, which were very beautiful, but then the button to flush the toilet broke within minutes in one of the rooms. Not their fault, things happen. We called the host, who had us facetime him. He asked us to wait for a PLUMBER TO ARRIVE. After about 30 minutes we called back and told him we really needed the room switched because we wanted to explore the town. At this point, he "upgraded" our room. It was gorgeous, but there was WATER EVERYWHERE dripping from the ceiling. We called him back, showed him the damage. We were asked not to use the bathroom/light. Fortunately, the room had 2 bathrooms. The host offered us a free bottle of wine for our trouble (the rooms are stocked)- nice. We were with friends, so we had 2 (obviously expecting the other would be on our bill). The next day, maids came in and were very nice. We left. Host calls me within 30 minutes and makes me feel like I was trying to steal a bottle! I told him that clearly I thought it would be charged to the room. He said that because he wasn't a hotel, he couldn't do that. I had to give him my credit card number over the phone. Very uncomfortable.

Better Options While the apartment was great, the lack of communication prior to the stay made the experience leave a bad taste in my mouth. Complex requires the use of an APP and security codes. This information was not provided prior to arrival. It took 10 minutes to get all the entry logistics figured out before we could enter. The building has no elevator, so you need to lug your bags up a staircase. Even once the entry process was understood, it worked inconsistently. So we would prop the doors open

Excelente las condiciones del apartamento así como la Atención y seguimiento del personal. Completamente renovado con full utensilios y muy buen ambiente. Está muy cercano a muchos restaurantes y sitios de tapas, cafés, etc. Muy como el Sistema de acceso al edificio y a los departamentos