Y Branwen - Adult Only and Dog Friendly

I arrived at the hotel early evening, it was in complete darkness, no lights on anywhere, not even the car park. It looked closed/shut down. A man opened the front door with just the reception light on, he struggled to speak English, I could barely understand him. He told me the hotel was closed and just I would be staying alone at the hotel with only him, which as a solo female traveller I was very uncomfortable and felt very venerable with this situation. He did not understand why the booking had been taken, even if it was last minute. There was no heating or hot water. When he showed me the room (not the one I had booked), it was much smaller, there were a couple of heaters. I asked if the hotel lights would be turned on to be told only the stairs lights would come on if I walked through, not that I would be walking through the hotel or car park in darkness on my own! I told the man I was very uncomfortable with this situation and requested a refund, he said he understood why I would feel uncomfortable but could not offer a refund. I have tried contacting the hotel to request a refund, I am still waiting for a response.

A 3-night stay. This ‘Hotel’ has an unorthodox approach to ‘Hospitality’ and is run for the convenience of the owners, not the guests. On booking, take note of the ‘nonrefundable’ terms – so no economic escape to alternative accommodation. Hotel? Closer description would be a B & B with food or pub with rooms. Short time frame for mealtimes. No comfortable lounge area, just a bar and restaurant. The bar may or may not be open. Depends upon the owner’s whim. The one meal we ate was good, pricey for what it was, and the drinks were eye watering London Hotel prices. Breakfast good, but nouvelle cuisine size. Bedrooms not serviced during stay. The hotel is clean. The Kingsize bed was comfortable, the bedroom spacious, the walls are paper thin and the plumbing noisy. Poor value

Friendly staff, cosy room, no complaints.

Lovely room friendly hosts, excellent food. We stayed 3 nights and enjoyed every minute.

Our stay was brilliant from beginning to end. Friendly staff and even friendlier dogs. The room was spacious and well kept with plenty of teas, coffees etc and a coffee maker. Breakfast was really good with a good selection of options. The hotel is situated in a great spot close to the beach and the village with plenty of parking which seems to be at a premium in Harlech. I’m not sure who some of the people giving bad reviews of the hotel on here were dealing with but it was definitely nothing like they made it out to be. No arrogance, no rudeness or bad attitudes. Just happy helpful staff that made our stay welcoming and really enjoyable. I would guess that keyboard warriors are impossible to please and very vocal with their negativity. To quote Arnold Schwarzenegger “I’ll be back”

Perfect spot for us! We planned a last minute trip to walk Snowden over the long weekend and found Branwen hotel online. The owner was really lovely and very accommodating. He also had great local knowledge and made some useful suggestions when planning our trip over Snowden and of other things to do in the area. The bar was stocked full of delicious Gin and we enjoyed the fully Wlesh breakfast each morning. Rooms were perfect, clean and comfortable. We’d visit again and definitely recommend!