Country Inn by Radisson, Central Street, Harbin

Booked 2 rooms. The room i stayed is not exactly like the room shown in the booking page, but nevetherless, it is still pretty good. The only downside is that there is no fridge.

good location and service

Staff were friendly and warm. Location is fantastic, located on central street, side road allows for car pick up/ drop off, and walkable from Central Street airport bus station. Provides free Chinese style breakfast and supper. Only qualm was the breakfast timing was too early and too short (7-9am) so had to wake up early to eat. Will return!!

I really recomend this hotel for 1st timer in Harbin. The location is just infront of the famous street. I was really happy I booked this hotel. Whenever I need toilet I can just walk back to my hotel. The room is spacious and clean. The midnight snack staff was kind and bubbly I hope the hotel management increase her salary. She is a gem to the hotel. On the last night of our stay the hotel prepare some souvenir. TQ really like them ! Check in was smooth eventho the receptionist has zero english. Will stay here again.

My son and I had a great time staying at this hotel! This hotel (there are 2 locations, being mindful which one you are booking) is located on the Central street, pedestrian street only. We booked the Panoramic suite and enjoyed our balcony overlooking the touristy street. I strongly recommend the hotel! There is one area of improvement, though. By our opinion the breakfast is pretty basic and focused on the local cuisine, only. Thus, I think it would be great to provide some choices for people who would like fresh fruits and vegetables in the morning (more of a wester style breakfast). We are very thankful to the staff for making sure that we enjoyed Harbin experience (summer in Harbin is great! so much to do!)

The location was excellent, right on the pedestrianized Zhongyang Avenue which is full of domestic tourists most hours. It can get a bit too crowded though, such that it can get annoying. Check-in was smooth and efficient. The room was clean on arrival. The room was a bit small but the bed was comfortably large. Despite the crowds out on Zhongyang Ave, the room was quiet. The blackout curtains were useful because sunrise was at 4am. Lighting was good and there were several power points for charging equipment. There was a table which I could use as a desk. Unfortunately there was no fridge. Another improvement would be to have more hooks and hangers for clothes. Temperature control was good. The bathroom was quite spacious with a shower stall that was 1.5 square metres at least. Hot water came through quickly and drainage was good. Breakfast was disappointing. Out of six hotels that I stayed in during this trip (all in the same price category) this hotel had the smallest selection of food items for breakfast. There were no western options beyond sliced bread and strawberry jam. No fruit available. No fruit juice. The selection of Chinese dishes changed regularly but still seemed more limited than other hotels. The breakfast room tended to be so full at peak times, people had to wait for tables. Staff seemed ill-prepared to deal with non-chinese speaking guests. Despite it being obvious that I was using a translation app to ask my question, they always replied in Chinese, speaking fast and with quite complex sentences. It is as if they assume that all guests can understand their replies even if the questions were asked via an app. This happened a few times (till I gave up) and at no time did a staff member take out a phone and app to translate their reply. Staff in this hotel need culture- and linguistic-sensitivity training. I was also disappointed when I asked them to help me book a taxi because I had an early flight and needed to leave for the airport at 5:30am. The staff seemed unable or unwilling to book a taxi. She simply pointed me to the street and said I should go there and hail a passing taxi. The street was almost deserted at 5am.