Cresta Oasis Hotel

Hotel catered to the extra requests I made with no additional cost which was lovely. They the process run smoothly. Will definitely go back.

Great hotel. Good value for money. great location. Close to restaurants. Location is quiet. Friendly and helpful staff

I was impressed by the food quality and variety, especially the emphasis on traditional meals. The restaurant staff were friendly and welcoming, thereby adding my appetite and I always looked forward to go to the restaurant. The hotel is located conveniently to the city centre business district. The room provided all the comfort I needed after the stressful business engagements in the conference rooms. Cleanliness was superb. I really appreciated the smiling culture and friendliness of staff, customer service is very good and the team was very responsive to our needs and queries. While customer service was spot-on, I would single out my unpleasant check-in experience. The room key (for room 272) was a duplicate key since there was another occupant in that same room on opening. How it opened from outside when there was already an occupant inside remains a mystery to me. However alert staff resolved this and I was relocated and given room 172. If this mix-up can be avoided in the future. Overall, the facilities and the experiences represent excellent value for money.