The Princess Guest House

Booked this guest house based on the reviews that I had read. It is a very basic guest house and in my view, will require some improvements to meet some minimum international standards. The positive is that the WiFi worked very well and hence once on site could stay in touch with family and friends. Also the staff were very friendly and appearedto work with what they had at their disposal. Areas of improvements: 1. Not sure if the guest house had master keys to the rooms. Our room was never cleaned for the period that we were there. Not sure if because we went out with the key or we had to request for the room to be clean. 2. We were not given towels and it was good we have carried some towels with us. It will be extremely good to provide towels and should be already present in the room when the guest arrives. 3. The bathroom had no mirror so when I needed to shave, I had to come back to the bedroom to use the mirror. 4. It appeared the whole guest house has only one kettle and hence if you needed what water, you needed to request for the kettle. Worst still the bedroom did not have the socket for the kettle's plug and hence had to go back to the reception to heat the water. 5. Although the guest house is advertised as having a kitchen, this was in an outhouse and you have to leave the main guest house to use the kitchen. Worst is that the kitchen was not ready when we arrived and it is not well kitted, and in my opinion should not be advertised as a guest house with a kitchen. 6. Finally, the guest house did not have a stanby generator and on one of the nights, the lights went off from @2am local timm till mid morning.

Great staff  Perfect location  All good

Spent my whole Zimbabwe vacation in this hotel and I liked it, especially the great helpful staff 👍