Treehotel

Stayed at the Ice Hotel, Tree Hotel and Arctic Bath Hotel. 2 nights each. Great location in the trees for the Treehotel. Stayed in the 7th Room and the Biosphere. Both very well designed and innovative. Food was good but could be better. Breakfast is very basic. The staff at the restaurant (Maya and her manager) were very friendly and made the stay more memorable. But not recommended for the elderly especially in winter, because of the risk of falling on the foot paths and also ladders to get to the loft space. Check in was disappointing as we were not shown to our rooms and were "invited" to walk on the snowy footpaths from the reception to find our rooms in the forest (not easy if it's the first time and not nearby and with kids and elderly) and not given an orientation, though they did separately move our luggage. While the partners they work with for excursions are not part of the hotel, it leaves a very bad association when their partners aren't good. We had an aurora tour scheduled, but the provider did not cancel or reschedule despite knowing many hours earlier that it would be a very cloudy night with no possibility of seeing the northern lights at all. Profits over "doing the right thing"! Contrast this with another provider (Hide & See at another hotel) who unilaterally and graciously canceled another northern lights excursion because of clouds and gave us the option of a refund or rescheduling to the next night (which we did and it was amazing).

It was absolutely idyllic , the tree houses are very comfortable and well equipped including a shovel . They organised a taxi to and from the airport for me. The main house is great and this is where beautifully cooked and presented meals are served. I used the sauna and outside jacuzzi which was beautiful in the snow although my wet hair froze

An extraordinary experience . Our family for 4 stayed in the dragonfly room . It was warm and comfortable and had plenty of space . Amazing to be able to sleep under the moonlight and wake up to snow laden pine trees . Breathtakingly quiet and luxurious. Dinner was exceptional- the most tender moose and delicious mash potatoes. The tour of village with fika in the local tour guides home was amazing.

Eravamo un gruppo ed io con un’altra ragazza siamo state sorteggiate per la stanza “the cabinet”. WoW che sogno. Stanza curata nei minimi particolari, calda e accogliente. Tutti i confort necessari. La camera poi affacciava su un bel lago è una pineta innevata. Un posto magnifico

This is one of my worst experiences I ever had in my life. With our arrival we were alone at reception and then a Swedish lady entered reception, the Albanian guy at reception made us wait for about 20 minutes while we were waiting. No help were offered to get our luggage to our tree house and we had to struggle alone to get it to our room. We couldn’t find our “nest” and returned to reception and the answer to us was you weren’t listening like a naughty child. It is a huge thing to get into your nest but anyway we managed! We reported 4 times that the wifi is not working and the Albanian guy said four times that he is going to repair it. When I reported again the new lady at reception , Maja said it is off and will not be on line soon. Your shower is outside your cabin and not enough clean towels were available. We had to get some from a neighbouring sauna. Food is also extremely expensive about 3 times more than in Stockholm. Here is nothing except a Coop that is walkable. I will never in my live recommend this place to any one. Don’t get stuck here without a vehicle, you are going to regret it! This morning Maja at reception just wanted to know what can she do to or give to make it better…….I said nothing just resolve the problem!

Unico e affascinante… una sola notte basterà per vivere la sensazione di dormire tra gli alberi… nella foresta innevata. Carina la base dove si va a fare colazione o si consumano i pasti, spettacolare curiosare tra le “camere” noi eravamo nella cabin un parallelepipedo tra i rami. Da vedere!