Melia Hanoi arvostelua

Majoituspaikan vastaus: Dear Valued guest ,It was our pleasure to welcome you to our hotel! We are delighted to know that our services had met your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every detail of your stay. Positive feedback like yours is truly a source of motivation for our entire team to continue delivering exceptional services. Thank you once again for staying with us! We look forward to welcoming you back to Melia Hanoi in the near future.Best regards,Vu Ngoc AnhGuest Experience Supervisor

Majoituspaikan vastaus: Dear Valued guest,It was our pleasure to welcome you to our hotel! We are delighted to know that our services had met your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every detail of your stay. Positive feedback like yours is truly a source of motivation for our entire team to continue delivering exceptional services. Thank you once again for staying with us! We look forward to welcoming you back to Melia Hanoi in the near future.Best regards,Vu Ngoc AnhGuest Experience Supervisor

Majoituspaikan vastaus: Dear Kang Jing, It was our pleasure to welcome you to our hotel! We are delighted to know that our services had met your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every detail of your stay. Positive feedback like yours is truly a source of motivation for our entire team to continue delivering exceptional services. Thank you once again for staying with us! We look forward to welcoming you back to Melia Hanoi in the near future.Best regards,Vu Ngoc AnhGuest Experience Supervisor

Majoituspaikan vastaus: Dear Hellothere123, It was our pleasure to welcome you to our hotel! We are delighted to know that our services had met your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every detail of your stay. Positive feedback like yours is truly a source of motivation for our entire team to continue delivering exceptional services. Thank you once again for staying with us! We look forward to welcoming you back to Melia Hanoi in the near future. Best regards, Vu Ngoc Anh Guest Experience Supervisor

Majoituspaikan vastaus: Dear Mr. Aditya,Thank you very much for taking the time to share your recent experience at Meliá Hanoi. Your feedback is truly appreciated, as it helps us better understand where we are meeting expectations and where we need to improve.We are glad to know that you enjoyed our central location, evening music session, and the service from our helpful team members.However, I am truly sorry to hear about the shortcomings you experienced with our room service, housekeeping, and the limited vegetarian food options. Please accept my sincerest apologies for the inconvenience caused. This is certainly not the level of service we strive to provide, especially for our Suite guests who rightfully expect a higher standard.Your comments regarding the delay in service, lack of replenishment of amenities, and communication around water policy have been shared with the relevant departments for immediate review and corrective action. We take such concerns seriously, and I will personally ensure they are addressed to prevent recurrence.We have also taken note of your dietary preferences and will ensure they are properly considered for any future visits.Thank you once again for your valuable feedback. I do hope we will have the opportunity to welcome you back and provide you with the seamless, five-star experience you rightfully expect.Warm regards,Hannah PhanGuest Experience Director

Majoituspaikan vastaus: Dear Valued Guest, Thank you for sharing your feedback with us. We are sorry to know that our services did not meet your expectations this time. Your constructive feedback is highly appreciated and will be used for future improvement. As guest satisfaction is our ultimate goal, we strive to take care pf every details and deliver a seamless experience to all the guests. Your valuable inputs will help us to continually enhance our services. Thank you once again for staying at Melia Hanoi. We hope to have a chance to welcome you back with a better experience in the future. Best regards, Vu Ngoc AnhGuest Experience Supervisor

Majoituspaikan vastaus: Dear Valued Guest,It was our pleasure to welcome you to our hotel! We are delighted to know that our services had met your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every detail of your stay. Positive feedback like yours is truly a source of motivation for our entire team to continue delivering exceptional services. Thank you once again for staying with us! We look forward to welcoming you back to Melia Hanoi in the near future.Best regards,Vu Ngoc AnhGuest Experience Supervisor

Majoituspaikan vastaus: Dear Valued Guest,It was our pleasure to welcome you to our hotel! We are delighted to know that our services had met your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every detail of your stay. Positive feedback like yours is truly a source of motivation for our entire team to continue delivering exceptional services. Thank you once again for staying with us! We look forward to welcoming you back to Melia Hanoi in the near future.Best regards,Vu Ngoc AnhGuest Experience Supervisor

Majoituspaikan vastaus: Dear Valued guest,Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We are pleased to hear that you were satisfied with our service, enjoyed the breakfast, and found our staff to be considerate and attentive. It’s wonderful to know that your overall experience was positive and that you would consider staying with us again when visiting Hanoi.We also appreciate your constructive comments regarding the surrounding area and our hotel’s décor. While we strive to provide a warm and authentic atmosphere, we understand that preferences can vary, and we value your input as we continue to enhance our guests' comfort and convenience.Once again, thank you for choosing our hotel. We hope to have the pleasure of welcoming you back on your next visit to Hanoi.Best regards,Tung DoGuest Experience Officer

Majoituspaikan vastaus: Dear sam le eld y,Thank you very much for your kind words and positive feedback. We are delighted to hear that you were very satisfied with your stay and that you enjoyed your time with us.Your satisfaction is our greatest reward, and it is truly encouraging to know that our efforts met your expectations. We look forward to welcoming you back for another exceptional experience in the near future.Best regards,Tung DoGuest Experience Officer

Majoituspaikan vastaus: Dear 김라미 ,Thank you for sharing your experience with us. We’re thrilled to hear that you found the property beautiful and the atmosphere friendly. It’s also wonderful to know that you enjoyed your time at the casino—fun and entertainment are an important part of the overall guest experience, and we're glad it added to your stay. Your kind words mean a lot to us, and we hope to welcome you back for another enjoyable visit soon.Best regards,Tung DoGuest Experience Officer

Majoituspaikan vastaus: Dear Valued Guest,It was our pleasure to welcome you to our hotel! We are delighted to know that our services had met your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every detail of your stay. Positive feedback like yours is truly a source of motivation for our entire team to continue delivering exceptional services. Thank you once again for staying with us! We look forward to welcoming you back to Melia Hanoi in the near future.Best regards,Vu Ngoc AnhGuest Experience Supervisor

Majoituspaikan vastaus: Dear Valued Guest,It was our pleasure to welcome you to our hotel! We are delighted to know that our services had met your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every detail of your stay. Positive feedback like yours is truly a source of motivation for our entire team to continue delivering exceptional services. Thank you once again for staying with us! We look forward to welcoming you back to Melia Hanoi in the near future.Best regards,Vu Ngoc AnhGuest Experience Supervisor

Majoituspaikan vastaus: Dear Valued Guest,It was our pleasure to welcome you to our hotel! We are delighted to know that our services had met your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every detail of your stay. Positive feedback like yours is truly a source of motivation for our entire team to continue delivering exceptional services. Thank you once again for staying with us! We look forward to welcoming you back to Melia Hanoi in the near future.Best regards,Vu Ngoc AnhGuest Experience Supervisor