popcorn Z
11. helmikuuta 2025
An infuriating and disappointing experience. I would advise anyone considering booking here to think twice. The room had no windows (can be open), which was not as described in the listing. The heating was broken, and despite promises to fix it, nothing was done, nor were additional blankets provided. The hot water lasted only about 10 minutes at a time. I endured a miserable night and couldn't wait to leave. Ultimately, due to early checkout, I was charged for a night and a penalty of approximately 1,150,000 VND. This is unfair: the hotel misrepresented its facilities, which were so inadequate that sleep was impossible. Despite this not being my fault, I was still charged an early departure fee😅
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