GM Premium Hotel arvostelua

Hotel bien situé dans le vieux Hanoï. - Le personnel est vraiment sympathique ! - La piscine, le skybar et la salle du petit-déjeuner est superbe. - c'est un hotel vraiment luxueux. Point négatif : le bruit permanent des mobylette dès 5h du matin. Nous avons été réveillé chaque jour. Il faut mettre des boule caisse. C'est vraiment dommage que le vitrage ne soit pas plus performant :( Il s'agit bien du seul point négatif. Nous étions au 9eme étage dans une chambre deluxe.

Great location, very clean & friendly staff!

GM Premium was the best hotel we stayed in during our trip to Hanoi. The rooms were clean, high quality and very comfortable. The hotel ameneties catered to our needs perfectly. Vivian was an excellent host throughout our stay. She is very insightful with local knowledge and recommendations. Her sense of humour kept us in good spirits every day. We will definitely be back!

기대이상으로 너무 좋았고 쾌적했어요 관광지 어디든지 가까워서 위치 완벽하구요 조식 특히 쌀국수 너무 맛있었어요! 직원분들도 매우 친절했습니다 감사합니다:)

Wonderful hotel and excellent service. What a surprise It's my wife's birthday during my stay, the hotel has decorated the room with roses and balloons. FO staff Alex escort us when we arrived, he is very nice and professional. We really have a great time staying at the hotel. The breafast is tasty and delicious. The hotel is highly recommended if you go to Hanoi.

Good aircon. Good location. Friendly staff.

Hôtel très bien placé. Personnel dynamique, aimable et serviable. Prix très raisonnable. Je recommande l’hôtel

剛到的時候值夜班的前台很好，還帶着我們找河粉店，但後面發生的事情讓我們不得不打差評。 關於衞生，拖鞋上起球了都，但還好我們自己帶了拖鞋，也就沒有跟酒店説 後來半夜睡覺的時候電視無緣無故打開，還換台，調音量，又自動關閉。給我們嚇得不行，問酒店是不是隔壁遙控器連錯了，或者其他什麼遠程控制，酒店的態度就是：不可能，電視是我們主管親自買回來的，不可能出問題。反正解釋了一晚上就是我們不可能出問題，你們也沒有證據證明電視自己開的….最後我們決定換酒店，一開始説同意取消後面的訂單退款，需要走攜程的流程，攜程聯繫了半天，第二天又説不同意….反正到最後也沒退，而且發生了這麼離譜的事情也沒有任何賠償。這種發生奇怪事件還解釋不通，以及後續處理方式完全擺爛的酒店，黑一輩子

Unfortunately we didn’t stay in this hotel because it was under renovation and no one told us about it before. At least the staff was kind enough to help us to arrange another hotel.

I'v never ever had this kind service before. The employees are such a sweetheart and their service was very carefully customer oriented. Vietnam is such a beautiful country that i want to visit again forever. This hotel made our memory more beautiful💐💐💐💐💐💐💐💐

Great location and the room was comfortable and quiet despite in the middle of everything. The bed was comfortable and the washroom was well equipped. The staff were very attentive and friendly and the quality and price of the food at the hotel was good. The breakfast was surprisingly varied. I would stay there again if I visit the old quarter again.

Good location is the old district. Nice design with retro feel. Room is small. Lots of food around the neighborhood. Very touristy locations so many tourists traps nearby.

三連泊の予定でしたが、一泊、違う部屋で、移動が面倒でした。

Overall it was a nicely designed hotel but room is small. A few design flaws in the room like water from shower room leaks out to common area. Lighting control not well planned. Being a small hotel, breakfast was also limited in range. But rooftop pool was nice. Location was good in the old town and you can walk around the hotel for food and the Beer Street. Though Trip.com says hotel was open in 2022, it did not look that new. I would say the hotel is around 3 - 5 years old. Service is average at the front desk and not very good at breakfast room. Lots of small hotel choices like this area the old town.