Golden Time Hostel 3

Golden Time Hostel 3 set the perfect tone for our entire Northern Vietnam adventure. The receptionist, Thuc, and the incredibly friendly manager, Mr. Tony, went above and beyond to help us settle in and thoroughly plan our trip. I had been in contact with Thuc since September, after booking the hostel. He was extremely helpful in explaining everything and confirming my booking. They arranged a luxury van to pick us up from the airport at a minimal cost, and that experience led us to hire a luxury van for our roundtrip journey to Sapa. It was a last-minute request, but Mr. Tony managed to arrange it seamlessly. It was a delight. Unfortunately, due to our limited time in Hanoi and Sapa, we couldn't stay longer at their hostel. I would highly recommend this hostel to everyone. The top-notch service and hospitality were amazing and unforgettable. The hostel is located in the heart of the Old Quarter, making it easy to walk to any destination. Cafe Giang is just a few steps away. It was definitely a memorable experience and a perfect first day in Hanoi. Note: The hostel is quite small, and there are no elevators, so be prepared to navigate stairs with your luggage. This wasn't an issue for us, as the service and hospitality were exceptional.

Great location. Not in the best shape.

I booked this hotel because it got good ratings in TA, and had nice photos both in TA and other hotel booking sites, and thought it was very good value for what it offered. I took the 23 dollar room -- quite cheap actually, but I should have known better. Have stayed elsewhere in Hanoi for a few dollars more and had excellent experience (unfortunately no rooms were available anymore for the late booking i made), so I thought it would be comparable. Wrong. And here are my photos to prove it. Service was okay, staff were friendly and accommodating. I liked the quiet in the room (aircon was surprisingly very quiet), room and bathroom were very clean, bed mattress and pillows were good (didn't have breakfast there, so could not comment). Nothing, however, to rave about as most reviews here seem to. Perhaps they have rooms indeed which were much better than mine, still there is some deception because they never show in any photo (in any booking site) the smaller, basic rooms with uneven floors and walls, horrible wardrobe, and the cramped bedroom/bathroom. It makes me wonder if those photos of nice, large, luxurious-looking bedrooms they show are in this hotel at all. Still, for a few hours of stay (which was my case), it is not bad overall.

This is the perfect place to stay if you want a cool and quiet spot in the middle of the action! We couldn't believe how quiet our room was while being literal steps away from "beer street". The staff were warm and helpful, making us feel especially welcome. The rooms are simple but clean. Would definitely stay again!

Wir hatten das Hotel für unsere erste Nacht in Vietnam gebucht. Unser Flug kam um 5 Uhr in Hanoi an und wir hatten vorab nach einem früheren Check in gefragt. Leider bekamen wir nie eine Antwort. Beim Hotel angekommen, erfuhren wir das wir unser Zimmer frühstens um 11Uhr bekommen sollten, wir unsere Rucksäcke aber dort im Eingang lagern könnten. Als wir um 11Uhr zurückkamen war unser Zimmer immer noch nicht fertig. Gegen halb 12 brachten wir unsere Sachen kurz hoch. Informationen zu Ausflügen konnte uns auch nicht gegeben werden, da das Personal kaum englisch sprach. Leider entdeckten wir abends erst den ganzen schimmel auf unserem Zimmer. Tauschen konnten wir natürlich nicht mehr und die Rezeption tat so als wenn sie uns nicht verstehen würde. In jeder Ecke war schimmel und wir konnten die Klimaanlage nicht anmachen. Die ganze Nacht war es ziemlich laut, weil das Hotel mitten in der Altstadt liegt. Das Frühstück war sehr wenig und wir hatten beide Magenprobleme anschließend. Wir würden das Hotel niemandem, auch nicht für eine Nacht, weiterempfehlen.

We actually stayed at Golden Wings 2 Hotel (which is just opposite the original Golden Wings Hotel, (in the same Street and I believe they share the same staff). We were very pleased with our stay. We booked for a week, and during our stay became very friendly with all the members of staff. Steven in particular, helped us plan our side trips to Halong Bay and Sapa. The staff were always interested in how your day was when you came in at night, and asked if we slept well each morning at breakfast. It is in a fantastic location, in the old quarter, near all the best eats and markets. They recommended the "New Day" cafe across the road, where we ended up eating quite a number of times as it was so good, always jammed full of people, but they made room for everyone and the service and taste was fab. After reading someone elses review on tripadvisor we booked the top floor, which was quiet and gave us great views up and down the street. The breaky each day was always plentiful and varied and delicious, and accompanied by friendly chats from the staff. I would definately stay here again, and recommend it to anyone who wants to be treated like a friend in a busy city!! PS: On our trip to Sapa, we met alot of people who didn't seem to get the same level of service from their hotel staff as we did, in all our connections to and from the train station etc....I think we did really well..Well done Golden Wings 2 staff!!