La Nueva Boutique Hotel Ha Noi arvostelua

Very good

前台服務態度非常好.

We picked this hotel due to its location. There’s no doubt coz everything - good restaurants, salon, pharmacy, etc are all so nearby. We were greeted and welcomed by Jenny. Jenny took time to brief through their services, quick introduction of what’s in the vicinity etc before bringing us to our room. I was impatient coz I cld not wait to check out the room. But one would appreciate such efforts from a boutique hotel. Room and toilet sizes are ok. We were told this hotel has the most decent sizes which is true and also the reason why we hv shortlisted this hotel. But we were disappointed that the furnishings were so dated. Orientation of the room is weird that we need to figure out how to place our luggages, etc. And the family room has no side table for us to eat in. The 2 big beds were the only bonus. We were delighted with a smart TV but could not access TV channels for 3 nights out of 5 nights booked. We only reported on the 3rd day am. Thereafter, Jenny, Jimmy and the team made conscious efforts to remediate and update the issue. Breakfast selection is decent with daily changes of desserts or sweets. We love the home made Yogurt. The food standard is slightly above average when compared to 4-5 stars hotel. Sky bar menu is not bad, and the staffs were superb friendly. Overall, the service from this hotel is excellent. Special mention to Jenny and Jimmy for their outstanding hospitality and sincerity. We hope to visit this place again after it’s renovated.

チェックインは、ソファでしてくれました。私達はちょうどお腹が空いていましたので、出されたお菓子や果物を遠慮なくいただきながらのチェックインでした。スタッフの方はお薦めのお店や観光地を笑顔で丁寧に分かりやすく教えてくれました。どのスタッフも本当に素晴らしい笑顔でした。 朝食のブッフェは種類も豊富で*料理は注文してから熱々を味わうことができました。毎日少しずつメニューも変わって飽きずに美味しくいただきました。 二つの1日ツアーに参加しましたが、スタッフの見送りやお出迎えの態度は親切で最高でした。飛行場に向かう前に最後のディナーをホテルのレストランでいただきましたが、サラダもスープもメインのエビの料理も、デザートのバナナのクレープも、どれもこれも本当に美味しくて満足しました。

整體不錯，和還劍湖很近

環境不錯，入住前有附飲料

很棒的一次體驗

很舒服！女兒很開心！

酒店裡可以看到還劍湖，服務周到，房型也可以

We had a lovely stay here at the hotel. Centrally located so easy access to local sights and restaurants. Friendly and helpful service from arrival to departure. Will recommend and stay again!

It's good when I stay here. All staff is nice and kind. Breakfast is great, the room always clean. I love it Next time I have chance I will stay here again

服務到位熱心

酒店早餐好豐富 有唔同種類嘅嘢食 pho都有 啲Staff態度好好 間房偏細 不過都乾淨 地理位置都唔錯

직원분이 설명도잘해주시고 친절하시고 너무좋았어요 감사합ㄴ디ㅏ