Grand Mercure Hanoi arvostelua

Majoituspaikan vastaus: Dear Valued guest,Thank you very much for your kind and detailed feedback. We are delighted to hear that you found the room true to the pictures, with a strong and authentic Vietnamese design that you appreciated. It is wonderful to know you enjoyed our breakfast offerings, especially the omelette and pho, and that you recommend booking a room with a sofa, bathtub, and spacious layout at an affordable price.We are also pleased that our hotel’s considerate service and convenient location within walking distance of major attractions met your expectations. It is gratifying to hear that many European guests choose to stay with us, reflecting the quality and appeal of our hotel.Your thoughtful comments motivate us to maintain and enhance our standards. We look forward to welcoming you back on your next visit and ensuring another memorable stay.Warm regards,Nguyen The QuangFront Office Manager

Majoituspaikan vastaus: Dear valued guest,Thank you for your kind words and great review of the Grand Mercure Hanoi. We are so pleased to hear that you had such a positive experience with our hotel facilities and service. At Grand Mercure Hanoi, it is our mission to provide a superior level of service and ensure guests feel as if they are at home. We appreciate you noticing our efforts and hope that you will return soon.Best regards,Hannah PhanGuest Experience Manager

Majoituspaikan vastaus: Dear Yen Nee,Thank you for your kind words and great review of the Grand Mercure Hanoi. We are so pleased to hear that you had such a positive experience with our hotel facilities and service. At Grand Mercure Hanoi, it is our mission to provide a superior level of service and ensure guests feel as if they are at home. We appreciate you noticing our efforts and hope that you will return soon.Best regards,Hannah PhanGuest Experience Manager

Majoituspaikan vastaus: Dear Huang Wantin,Thank you very much for your wonderful review and for choosing to stay with us. We are delighted to hear that you enjoyed your accommodation experience, from the comfortable king-size bed and the well-designed bathroom with separate wet and dry areas to the delicious freshly made pho for breakfast. It is also heartwarming to know that our staff’s kindness and friendliness made a positive impression on you.We are especially pleased that the special touch for your wedding anniversary, including the delicious cakes, added to your memorable stay. Your recommendation to friends and family means a lot to us, and we look forward to welcoming you and your loved ones back whenever you visit Hanoi.Thank you once again for your kind words and support.Warm regards,Nguyen The QuangFront Office Manager

Majoituspaikan vastaus: Dear Liujietianjin,Thank you very much for your review at Grand Mercure Hanoi! We look forward to welcoming you back soon.Sincerely,Hannah PhanGuest Experience Manager

Majoituspaikan vastaus: Dear guest,Thank you very much for your review at Grand Mercure Hanoi! We look forward to welcoming you back soon.Sincerely,Hannah PhanGuest Experience Manager

Majoituspaikan vastaus: Dear guest,Thank you very much for your review at Grand Mercure Hanoi! We look forward to welcoming you back soon.Sincerely,Hannah PhanGuest Experience Manager

Majoituspaikan vastaus: Dear Kangchih,Thank you very much for your review at Grand Mercure Hanoi! We look forward to welcoming you back soon.Sincerely,Hannah PhanGuest Experience Manager

Majoituspaikan vastaus: Dear y.T.m.NThank you very much for your review at Grand Mercure Hanoi! We look forward to welcoming you back soon.Sincerely,Hannah PhanGuest Experience Manager

Majoituspaikan vastaus: Dear valued guest,Thank you for your kind words! We’re delighted that you enjoyed your Executive Suite stay, the warm service, and the special anniversary surprises. It’s wonderful to hear that our team made your celebration even more memorable.We look forward to welcoming you and your girlfriend back for another great stay!Best regards,Hannah PhanGuest Experience Manager

Majoituspaikan vastaus: Dear Hellolewis333,Thank you for sharing your thoughts on your recent stay. We’re glad you found the hotel’s design modern and our reception service comfortable. Your feedback on service flexibility and room size is truly appreciated, and we will take it into consideration for future improvements.While our location offers a unique cultural experience near the Temple of Literature, we understand that dining and shopping options may require a short walk. Our team is always happy to provide recommendations to enhance your stay.We appreciate your insights and hope to welcome you again for an even better experience. Please feel free to reach out if we can assist you further.Best regards,Hannah PhanGuest Experience Manager

Majoituspaikan vastaus: Dear Guest,Thank you for your kind words and for sharing your experience with us. We are delighted that you enjoyed the cleanliness, design, and comfort of our rooms, as well as our facilities and service. Your satisfaction is our greatest reward.We understand that dining options around the hotel may be limited, and we would be happy to recommend nearby restaurants to enhance your experience. Please feel free to reach out to our team for personalized suggestions.We truly appreciate your feedback and look forward to welcoming you again in the future.Best regards,Hannah PhanGuest Experience Manager

Majoituspaikan vastaus: Dear Guest,Thank you for sharing your feedback. While our hotel is not located in the Old Quarter, we take pride in offering a tranquil and culturally rich setting next to the historic Temple of Literature. For your convenience, our team is always happy to assist with transportation arrangements or recommend nearby attractions to enhance your experience.We appreciate your insights and hope to welcome you again in the future. Please feel free to reach out if we can assist you further.Best regards,Hannah PhanGuest Experience Manager