Hanoi Emerald Waters Hotel & Spa arvostelua

전망없는방이 베란다가 없을거란 생각을 못하다보니 좀 놀랬어요..창문이 있긴했는데 복도랑 연결된곳이어서 커텐을 내내 치고 있어야했어요 환기가 안되다 보니 조금 불편했지만..직원들은 너무 친절해요 조식 식당도 맛있고 괜찮았어요~호안끼엠 근처라서 위치는 좋아요^^

房間乾淨，床比較大，早餐很豐盛，服務超級好

Jennie the receptionist is very welcoming and helpful, all the staff were. Rooms are cleaned well and bed is comfortable. Nice spread for breakfast buffet. Location is good also. Very much enjoyed our stay.

Very good

하노이 공항으로 향하는 86번 버스를 타기 위한 버스정류장이 도보 5분 이내입니다. 제가 길을 잘 몰라서 더 먼 곳의 86번 보스정류장으로 가려하자 비가 오는 굳은 날씨임에도 제 캐리어를 들고 길안내를 해주셨어요! 3일 숙박 중 이틀이 창문없는 방이었음애도 아주 편했습니다~ 조식도 오물렛, 쌀국수, 요거트 등 속이 아주 편안했구요~ 호텔 냐 마사지도 좋았습니다~

衞生乾淨整潔， 服務：貼心服務

通過攜程訂了親子三人間，住一晚，價格533。前台接待熱情，服務生幫助提行李🧳。房間攜程上標註38平方，空間感覺比較小。衞生不錯，乾淨整潔。最大亮點是早餐，品種豐富，色拉品種多，比較國際化。 總體而言，畢竟酒店規模較小，空間比較壓抑。 另外，Spa好像是其特色，住店客人享受較大力度優惠。

Booked this hotel based on the review of other travelers. We stayed 2 nights. The staff is very friendly and helpful, when we checked in the staff member provided us the map of the city giving us some tips, the breakfast has several choices and is more than satisfactory. About the room I think it would need some kind of renovation: walls and doors especially. Unfortunately when I booked I didn’t realize that I booked a room with no view which means that basically you don’t have natural light entering. Overall a nice stay considering that the hotel is in a good location.

Very close to the tourist spots. Clean and spacious. Worth the price. Thank you.

직원들이 너무 친절해요. 아침 조식 월남국수는 어느호텔보다 맛이있습니다. ㅎ

호텔 서비스가 친절하고 시설관리가 잘 유지됨 조식또한 맛있고 서비스도 좋음, 마사지 받기도 좋음

여러 여행지의 호텔을 다녀봤지만 이곳처럼 친절한 서비스를 제공받았던 경험은 드뭅니다. 최고의 서비스를 제공해주신 직원분들에게 감사합니다. 위치도 좋도 객실도 깨끗하고 조식도 맛있고 최고의 경험이었습니다. 하노이 여행을 계획하고 있다면 하노이 에메랄드 워터스 호텔을 추천합니다.

Everything was good. The room wasnot that soacious but well maintained. Staff were super nice and kind. Message was superb as well.

Guess what, I saw small cockroach in the toilet and it goes into the bedroom (really last day before I check out might be since i check in will be there but luckily I didn’t see it. I am really afraid of cockroach). If you are looking for the cleanness dun come this hotel felt a bit old and not really meet my expectations. It said that is city view give me 3rd floor what city view I can see???? Another more disappointing is 2nd floor is dining hall all the smell it come to my room which not made me hungry just discussing oily smell. There is door separation between floor but it’s opened so u imagine all smell come up into your room. Just another disappointment not to recommend this hotel again to my friends. Out of exception staffs are all friendly and helpful. I doubt people choose this hotel might be due to staffs kindness.