Vong Xua Boutique Hotel arvostelua

I booked this hotel as it was close to the place of my appointment. Also due to good ratings in Agoda and TripAdvisor. Upon checking in I saw cockroaches running around. They changed my room. In the new room I left my face mask on the table and minutes later a cockroach was sitting on my mask. Another cockroach was crawling up my leg. I killed it. Hotel staff without even looking at the room suggested I move to another hotel in a back lane without road access. The other hotel may be a no star hotel (they claim 2-star) but the walls were white painted with very bright fluorescent tube lights, I could see it was basic but not dirty. It was enough in an emergency as I had to go for my appointment. Though a 2-star hotel they tried to charge extra based on their rack rates. I complained that I booked a 3-star hotel, was given a 2-star hotel, and asking me to pay more instead of compensating me! They withdrew the extra charge. It appears that the good reviews were all dated pre-covid. They may be directing guests to the 2- star hotel routinely. I had to extend my stay and obviously moved hotel.