Somerset Hoa Binh Hanoi

Somerset Hoa Binh Hanoi arvostelua

Somerset Hoa Binh Hanoi

106 Hoang Quoc Viet, Quan Cau Giay, Hanoi, VietnamNäytä hotellin tiedot
Somerset Hoa Binh Hanoi
Somerset Hoa Binh HanoiSomerset Hoa Binh HanoiSomerset Hoa Binh Hanoi
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

9.0/10
Mahtava
299 arvostelu
Vahvistetut arvostelut
Sijainti8.8
Mukavuudet8.9
Palvelu9.0
Puhtaus9.2
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(299)
Positiiviset arviot(291)
Arvostelut valokuvien/videon kera(63)
Puhdas ja siisti(41)
Loistavat huoneet(34)
Todella hyvä palvelu(32)
Sopii erinomaisesti liikematkoille(15)
Suuret huoneet(13)
Todella hyvä sijainti(12)
Hyvää vastinetta rahalle(8)
Olen yöpynyt useita kertoja(5)
Kielteisiä arvosteluja(8)
Vieraskäyttäjä
Studio Executive
Majoittunut 6. 2025
Perhe
1 arvostelu
9.0/10
Mahtava
Lähetetty 14.7.2025
我們夫妻來越南看老朋友順便旅遊,在這投資企業的朋友強烈推薦了這個酒店。主要是因為衞生和服務都不錯,我們訂的房間有客廳和廚房洗衣設備,是酒店型公寓,比較方便。價格也不貴。我們以舒適為主,交通方面,我們主要是打車,所以雖然離老城區遠一些,但不影響。
Käännä
Majoituspaikan vastaus: Dear guest,Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and we thank you for your feedbacks. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back Somerset Hoa Binh Hanoi.Yours sincerelyQuang
seby1013
Deluxe Studio
Majoittunut 6. 2025
Liikematkustaja
49 arvostelu
9.5/10
Mahtava
Lähetetty 13.7.2025
깨끗하고 조용합니다.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your review. We are happy to have met your expectations in service and quality standards.We thank you again for your valued patronage and look forward to welcoming you back.Best regardsQuang
Xiexienimenyizhiyilai
Studio Executive
Majoittunut 6. 2025
Liikematkustaja
3 arvostelu
10/10
Ylivertainen
Lähetetty 9.7.2025
Very good very good
Käännä
Majoituspaikan vastaus: Dear GuestThank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi! It is very encouraging for us to know that you had several delightful moments during your stay.We look forward to welcoming you back.Best regardsQuang
CHIHIRO
Studio Executive savuton
Majoittunut 4. 2025
Liikematkustaja
14 arvostelu
10/10
Ylivertainen
Lähetetty 28.6.2025
長期滞在しましたが、清潔で対応もよかったです 次回も利用します
Käännä
Majoituspaikan vastaus: Dear Chihiro san,Thank you very much for taking the time to share your feedback. We are pleased to hear that you found your stay comfortable, and that our cleanliness and service met your expectations. It will be our pleasure to welcome you back to Somerset Hoa Binh Hanoi on your next visit.Kind regardsQuang
Anonyymi käyttäjä
1 makuuhuoneen Deluxe-huone, savuton
Majoittunut 5. 2025
Liikematkustaja
119 arvostelu
10/10
Ylivertainen
Lähetetty 25.6.2025
매우 편안하고 청결한 비지니스형 호텔 입니다.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your kind feedback. We are delighted to know that you found Somerset Hoa Binh Hanoi to be a comfortable and clean business hotel. Your recognition is truly appreciated, and we look forward to welcoming you again in the near future.Warm regardsQuang
Beijiaxiansheng
Studio Executive
Majoittunut 2. 2025
Liikematkustaja
32 arvostelu
10/10
Ylivertainen
Lähetetty 21.6.2025
乾淨,性價比極高
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back Somerset Hoa Binh Hanoi! Yours sincerely,Quang
E. Gabriel
2 makuuhuoneen Executive
Majoittunut 4. 2025
Perhe
29 arvostelu
10/10
Ylivertainen
Lähetetty 6.6.2025
Nice people
Käännä
Majoituspaikan vastaus: Dear E.GabrielThank you for sharing your positive stay experience with us! We are happy to have met your expectations in service and quality standards.We thank you again for your valued patronage and look forward to welcoming you back. Best regards. Quang
Terry CFR
1 makuuhuoneen Deluxe Twin
Majoittunut 4. 2025
Liikematkustaja
109 arvostelu
4.5/10
Lähetetty 2.6.2025
試着住一晚,房間是長條形的,不適用,因為給的兩張床太窄了,都跟枕頭一樣寬,晚上睡覺翻個身差點掉床底下了。 早餐估計是外包的,不在酒店而是在酒店外面.前台服務也不咋樣,抱着娃上班
Käännä
Majoituspaikan vastaus: Dear TerryThank you for taking the time to share your experience with us. I'm truly sorry to hear that your stay did not meet your expectations.We understand how important comfort is—especially when traveling with a baby—and I regret that the room layout and bed size caused you discomfort during the night. Your feedback about the room design is very helpful, and we’ll be reviewing it with our team to see how we can make improvements.I’m also sorry to hear that the breakfast arrangement and the service at our front desk were not up to standard. Holding your baby while managing tasks should never have been something you had to do on your own—we clearly missed an opportunity to support you, and for that, I sincerely apologize.We appreciate you bringing these issues to our attention. Please know that your comments are being taken seriously, and we’ll use them to guide improvements in both our facilities and our service. Should you consider staying with us again, we would love the chance to provide you with a much more comfortable and welcoming experience. Warm regards. Quang
Vieraskäyttäjä
Deluxe Studio
Majoittunut 3. 2025
Perhe
1 arvostelu
10/10
Ylivertainen
Lähetetty 22.5.2025
Service was good and stay is also good.
Käännä
Majoituspaikan vastaus: Dear Valued Guest. Thank you for your kind review! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back Somerset Hoa Binh Hanoi. Best regards. Quang
은미
2 makuuhuoneen Executive
Majoittunut 4. 2025
Matkustus ystävien kanssa
10 arvostelu
10/10
Ylivertainen
Lähetetty 21.5.2025
하노이 올때마다 오지만 가성비좋고 룸컨디션이 매우좋다 키친까이있어 간단한음식을 해먹기도 좋다
Käännä
Majoituspaikan vastaus: Dear Guest. Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back Somerset Hoa Binh Hanoi.Yours sincerely,Quang
Vieraskäyttäjä
Studio Executive
Majoittunut 4. 2025
Pariskunta
12 arvostelu
10/10
Ylivertainen
Lähetetty 19.5.2025
非常乾淨 酒店內很安靜整潔 然後服務也很好 會講英文 留下有咖啡店 便利店 去市中心十五分鐘就到了 非常適合商旅 和情侶遊玩
Käännä
Majoituspaikan vastaus: Dear guest. Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at Somerset Hoa Binh Hanoi. Best regards. Quang
Vieraskäyttäjä
2 makuuhuoneen Executive
Majoittunut 4. 2025
Liikematkustaja
1 arvostelu
9.5/10
Mahtava
Lähetetty 3.5.2025
服務,衞生都很好,位置,缺點就是空調噪音太大
Käännä
Majoituspaikan vastaus: Dear CustomerIt was a great pleasure having you stay at Somerset Hoa Binh Hanoi. Thank you for sharing your feedback about your stay experience with us. We have noted your observations and suggestions for improvement to air conditioner is too noisy. We will certainly take them into account when we review with the respective team members for improvement. Thank you & best regards. Quang
2 makuuhuoneen Executive
Majoittunut 3. 2025
Liikematkustaja
5 arvostelu
10/10
Ylivertainen
Lähetetty 15.4.2025
便宜,乾淨方便
Käännä
Majoituspaikan vastaus: Dear Guest. Thank you for your feedback. We are happy to meet your expectation and service. We look forward to welcoming you back Somerset Hoa Binh Hanoi in near future. Best regards. Quang
AN LE VAN
1 makuuhuoneen Executive
Majoittunut 2. 2025
Liikematkustaja
35 arvostelu
10/10
Ylivertainen
Lähetetty 14.4.2025
Sạch sẽ, đẹp, tiện nghi. Nhqng ăn sáng thì ngày nào cũng như ngày nào, không đổi món, hoặc đổi rất ít.
Käännä
Majoituspaikan vastaus: Dear Mr AnIt was a great pleasure having you stay at Somerset Hoa Binh Hanoi. Thank you for sharing your feedback about your stay experience with us.While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and suggestions for improvement to the breakfast is the same every day, no change, or very little change . We will certainly take them into account when we review with the respective team members for these improvements. We take our guest experience seriously, and we will continue in our improvement efforts to provide excellent service and product to our guests. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Yours sincerelyQuang
kim
1 makuuhuoneen Deluxe-huone, savuton
Majoittunut 2. 2025
Liikematkustaja
24 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 13.4.2025
하노이 방문시 자주 방문하는 호텔입니다
Käännä
Majoituspaikan vastaus: Dear Ms/Mr KimThank you for always returning to Somerset Hoa Binh Hanoi when you are in We are happy to read that we have met your expectations. Our team works hard to deliver personalized experiences for all our guests and hearing of your fond memories while staying with us really brightens our day. Thank you again for selecting us as your preferred accommodation of choice for your and we look forward to welcoming you back soon!Quang