Hanoi Brilliant Hotel & Spa arvostelua

My stay at this hotel was mostly positive. The hotel was spotless, with fresh towels provided daily.  The location was perfect, offering easy access to local markets, restaurants, and tourist spots.  The staff were also incredibly accommodating and helpful. However, there was one significant drawback. I booked a double bed, but received two single beds pushed together.  One of the beds was quite uncomfortable; it felt like I was sinking into it.  This significantly impacted my sleep quality.  Despite this issue, the other aspects of the hotel made it a decent stay.

They were very nice. We got the room with no window and I wouldn’t recommend that room if you stay here. It smells. Great location.

친절하고 좋습니다 구시가지 여행하면서 보내기에 지리도매우좋습니다. 짐도 잘맡아주고 밤늦게 체크인해도 잘받아줍니다.

飯店人員態度親切熱情，家庭四人房間空間大，床單地面乾淨且舒適，早餐雖不多樣，但有現煮河粉和蛋料理，且地理位置便利。

The hospitality and breakfast of hotel are very good. Room is tidy and clean. If the fridge is cooler, it would be perfect.

พนักงานบริการดีมาก อาหารเช้าอร่อย ห้องสะอาดและหอมมากด้วย ภายในบริเวณโรงแรมสวยงาม บริเวณภายนอกโรงแรมหาของกินงานเดินทางสะดวก

Awesome location, amazing staff, superb breakfast for vegans and vegetarians also. Bargain price booking through trip.com. Coming to the room, the Royal Terrace Room 700 was fantastic. It was huge with a big bed, sofa, balcony. The only complain I have is the bathroom. it's not having separation between bathing and toilet area, and they are very close. They should consider a remodeling of the bathroom. Trip.com should update the pictures of the reception as it's completely different now and looks so much better.

Enjoyed the stay at the hotel. Location is very convenient.

직원분들이 굉장히 친절합니다. 화장실 샤워기부스에 물이 안나왔는데 바로바로 수리해주고 일처리가 굉장히 빨랐습니다. 방도 너무 이뻤습니다.

Nhân viên nhiệt tình thân thiện

環境不錯，值得推薦

Room is clean and neat.

Oki. Gan pho cổ, thuan loi duong di, phu hop di mot minh, co do an sang

Just a few mins walk from everywhere (souvenir stores, convenience stores and food shops). The staffs were really friendly and welcoming. Overall, a good experience 🌟