Calidas Landmark72 Royal Residence Hanoi

房間乾淨整潔

너무 좋아요

위치랑 여러 시설은 좋았습니다만 예약 컨디션 관련해서 이슈가 있었고 과정에 불편했습니다. 체크인시 Trip에서 조회할때 1명과 2명 가격이 동일했고 보통 호텔 예약할태 1명과 2명 가격차이가 없는지라 구분없이 예약하고는 했는데 여기서는 1인으로 등록되있다며 1,500,000동을 차액으로 내라고 하더군요. 나름 내부 policy야 있겠지만 상황에 대한 고려도 전혀 안하고 Market practice인것 같지도 않으며 너무 경직되게 적용하더라구요. 또한 그 차액도 과도하다고 판단이 됩니다. Trip에서도 이러한 추가 요금이 발생할 수 있다는 점을 상세히 기재해야 할것 같습니다. 기분좋게 지내고 갈수 있는 일정인데 동 사항 신경쓰느라 많이 불편했네요. The location and various facilities were good. But there was an issue regarding the condition of the reservation and it was uncomfortable in the process. When I checked in on Trip, the price for 1 person and 2 people were the same Usually, there's no price difference between 1 and 2 people to book other hotels so I made reservations without distinction. They said that it is registered as one person there and they told me to pay additional 1,500,000 dong as the difference. Thought it may have its own internal policy The hotel does not even consider the situation at all. I also don't think it's market practice and They applied it too rigidly. In addition the difference is judged to be excessive. I think there should be a statement in detail that these additional charges may also occur on Trip.com. It's a schedule where I could have a good time but it was very inconvenient to pay attention to that matter. It's a schedule where you can have a good time and go