Grand Cititel Hanoi Hotel & Spa

非常舒適的環境，餐點也很好吃，燈光美氣氛佳，適合全家大小入住，也適合商務人士及情侶，人員櫃檯服務很好，還有機會的話也願意在拜訪

很乾淨，房間很舒適，早餐豐盛好吃，性價比高

除了進入酒店門口需要經過一段巷 房間、餐廳、服務及大堂都不錯 這價錢絕對超值。 位置鄰近還劍湖，走路也很快便到達

I've visited Hanoi many times, and my stay at Grand Cititel Hanoi was exceptional. Though the room wasn't too big, it was cleaned daily, and the breakfast buffet offered a wide variety of options. However, the two main reasons I chose Grand Cititel were: 1, its convenient location—close to my preferred destinations and near a pho restaurant with friendly vendors and the nearby coffee shops and restaurants. 2, The staff were outstanding. Special thanks to Alex for handling any issues that arose during my stay. He was always ready to help with his understanding of the trip and the local area, truly a great leader for the young team, including Ms. Hoai, Nhi, and Mr. Phat. Next time I visit Hanoi, I'll definitely choose Grand Cititel again. Highly recommended!

I initially booked 1 week at the hotel and then extended my stay there for another week. The purpose of my trip was buisness related and so the hotel served well. The staff were really polite and helpful. The reception staff were always warm and welcoming, the house keeping worked well with cleaning the room while I was out and around my schedule and the kitchen staff at breakfast were really lovely, especially Phomg, I hope I've spelled that correctly. Every morning, he would greet me with a warm welcome and assist me with finding a lovely seat at breakfast. He quite quickly learned my orders and would always have my coffer waiting at my table and order my omelette for me, which was really sweet. The service there was great. The location is just a short walk, maybe 13 mins to Old Quarters. One thing I'd say needs an update is the gym. I'd suggest getting some new gym mats ( a material that can easily be cleaned after use) and just an update with the equipment. Other than that, it was great to be there

청결도, 위치, 조식 모두 마음에 들어요 Alex tran, Psat 특히 두분에게 감사하다고 말씀드리고 싶네요 다른 모든staff분들도 친절하셨고요 하노이는 불친절한 택시기사분들도 있었지만 호텔에서 그런모든 불만들이 사라지네요 고맙습니다~

It is a very good hotel in Hanoi. Whenever I come to Hanoi, I choose to stay here every time. It is excellent.

房間乾淨，地理位置絕佳，早飯豐富，遺憾的是房間的窗户開不了。

酒店比較新，比較乾淨，大廳服務也比較好，早餐也算豐富的，越南河內市中心很少有相對乾淨的酒店，比選了幾家才定這個，相對滿意