Hanoi Moonlight Hotel arvostelua

"Hotel" without a proper reception and only a man right near the entrance door appearing as the reception with a mobile phone in hand and a big notebook "checking guests in". I had organised an airport pick up via *********** and advised them of the delays flying in from ho chi minh - roughly around 4hrs. during this time I kept the "hotel" informed as I knew the driver would venture out at the given time. but i provided my flight details and expected arrival throughout. after I walked out of arrivals there was no driver or my name on a board insight. instructions were unclear and I ended up having a local at the airport assist me for 30mins whilst we tried to find the driver. Sure enough, he appeared. Mind you this was around 1am in the morning. He then proceeds to ask for more money multiple times as apparently I made him wait longer despite the hotel knowing my flight had been delayed and I was instructed to pay reception. RED FLAG. when i arrived at the hotel as I mentioned, no reception. my room was a few floors up. the minute we opened the room it was not what I had expected, the room was clean but the bathroom looked very old and there was a small opening facing the building beside us which meant any time I wanted to shower, they had full view. I had, had enough so I packed my bags and looked for the nearest actual HOTEL. The man at reception had limited english, so we had to ring the owner. thankfully, they allowed me to leave by only paying 1 night's accommodation. It is a simple B&B - would definitely suit a family or group on a budget - but would not recommend this for a solo female traveller.