Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti4.8
Mukavuudet4.7
Palvelu4.6
Puhtaus4.7
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Kaikki arvostelut(75)
Positiiviset arviot(75)
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Mahtava yöpyminen!(24)
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Loistava ravintola(5)
Vieraskäyttäjä
Premier-huone parvekkeella
Majoittunut 12. 2024
Matkusta ystävien kanssa
5 arvostelu
4.7/5
Mahtava
Lähetetty 5.2.2025
還挺不錯的 鬧中取靜 服務員也很熱情 房間乾淨
Käännä
1102831389
Premier-kahden hengen tai kaksi erillistä vuodetta
Majoittunut 1. 2025
Pariskunnat
14 arvostelu
4.1/5
Erittäin hyvä
Lähetetty 4.2.2025
位置不錯,服務人員很nice,房間小一些,衞生細節待加強
Käännä
Vieraskäyttäjä
Parvekesviitti(minerva)
Majoittunut 12. 2024
Perhe
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 3.2.2025
This hotel’s location is very good. We can walk to several tourist attractions and famous restaurants. All the staff are so friendly and helpful. We appreciated them very much. Plus the breakfast is tasty and fresh.
Käännä
SUNG HO
Deluxe Double tai Twin -huone
Majoittunut 12. 2024
Muu
2 arvostelu
3.7/5
Lähetetty 3.2.2025
외국인들 리뷰는 많으니.... 한국인들만 알ㅇㅏ볼수 있는 ㄹㅣㅂㅠ 남겨 봅니다..
좋은점 : 여기 식사는 맛있습니다.. 직원들이 친절합니다.
ㄴㅏ쁜점 : ㅂㅏㅇ문이 닫힐때 매우 ㅅㅣㄲㅡ럽습니다. 그리고 ㅊㅗㅍㅏㄹㅣ가 되게 많습니다..
이번이 2번째인데, 처음에는 방을 잘못 선택했는가 하는 의문점이 들었는데, 2번째 방문했을때도 역시 ㅊㅗ ㅍㅏㄹㅣ가 너무 많습니다..
위치도 hoankiem호수와 가깝고 주변에 매장도 많고 좋습니다.
ㅈㅗ요ㅇ하고 편안한 휴식을 원하시면 ㅈㅗ그ㅁ 생각ㅎㅐ 봐야 되ㅂ니다.
Highly recommend! Book it.
Amazing hospitality and services shown by the team.
The location is superb, room is clean.
The only feedback is the room that we booked does not have a window.
We will definitely come back if we are heading to Hanoi again.
Käännä
Vieraskäyttäjä
Deluxe Double tai Twin -huone
Majoittunut 11. 2024
Perhe
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 14.1.2025
위치며 청결, 서비스 까지 빠지는것 하나 없었어요 최고입니다.
Käännä
Yee11
Premier-kahden hengen tai kaksi erillistä vuodetta
Majoittunut 12. 2024
Pariskunnat
28 arvostelu
5.0/5
Ylivertainen
Lähetetty 13.1.2025
I recently stayed at Minerva Premium Hotel in Hanoi, and it was an excellent choice. Understand the hotel is new as only opened 4 months ago.
The hotel is located just a few minutes’ walk from the Old Quarter, making it incredibly convenient to explore the heart of the city and also near the night market but only for weekend.
I stayed in a king-bed room, which was spacious, modern, and impeccably clean. The room had a very comfortable bed, and thoughtful touches like complimentary tea and water added to the comfort.
Two highlights was the hotel’s massage spa and also their restaurant. They offer discounts during certain periods, making it a great value for a relaxing experience. The staff was friendly and professional, ensuring a truly rejuvenating time.
Another great feature is the laundry service. If you drop your laundry off by 9 AM, they’ll have it ready the same day by 7 PM for a reasonable fee—perfect for travelers on the go.
The hotel also has a rooftop sky bar with beautiful views, which made for a relaxing evening after a day of exploring. Breakfast was served in the restaurant with both buffet and à la carte options, and it offered a good variety of local and international dishes.
The staff truly went above and beyond to make my stay comfortable, always attentive and helpful with any requests. Overall, Minerva Premium Hotel exceeded my expectations.
Majoituspaikan vastaus: Dear Gumi,Thank you so much for your stay at our hotel! I believe that you & your family are doing so well now!It has been our great pleasure to serve you here at Minerva Premium Hotel Hanoi.We are terribly sorry about the incident that happened with your room even though we did explain & already compensate for our mistake by offering your family FREE one more night for your family to stay late check out until 21h00 the next evening to go to the airport and you forgot our gesture of goodwill. We did not receive your kind sympathy & understanding from you through what your review eventually. Such a pity! With regards to your feedback, we will focus more on our daily detailed work to better serve you next time.Nothing is more rewarding than welcoming you back in the near future for another memorable stay with us. As a gesture of appreciation, we would love to offer you free airport transfer or free upgrade upon your coming back to Hanoi city.Wishing you and your family all the best and happy travelKind regards,General Manager
Vieraskäyttäjä
Premier-kahden hengen tai kaksi erillistä vuodetta
Majoittunut 11. 2024
Perhe
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 6.1.2025
식사는 뷔페식 말고도 무료로 메뉴주문이 가능해서 좋네요 위치도 매우 좋습니다 하지만 도로특성상 차로 접근하면 막히네요
Käännä
Majoituspaikan vastaus: Dear our valued guest, Thank you so much for your great words on our Minerva Premium Team! What a terrific review! It is so delightful to know that you have enjoyed your time at our palace. Your beautiful compliments on our room facilities, breakfast and staffs really make our day and encourage us a lot on our way of keeping up the good work. We look forward to welcoming you back to Minerva Premium Hotel for another special stay. We wish you all the best and happy travel! Kind regards, Minerva Premium Team
Yi Da
Deluxe-perhehuone
Majoittunut 11. 2024
Yksin matkustavat
30 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 1.1.2025
good location good facilities clean and posh room
service by staff can be improved.
Käännä
Majoituspaikan vastaus: Dear Yida, Thank you so much for your great words on our Minerva Premium Team! What a terrific review! It is so delightful to know that you have enjoyed your time at our palace. Your beautiful compliments on our room facilities, breakfast and staffs really make our day and encourage us a lot on our way of keeping up the good work. We look forward to welcoming you back to Minerva Premium Hotel for another special stay. We wish you all the best and happy travel! Kind regards, Minerva Premium Team
Lung Chuan Chien
Premier-kahden hengen tai kaksi erillistä vuodetta
Majoittunut 11. 2024
Perhe
9 arvostelu
5.0/5
Ylivertainen
Lähetetty 27.12.2024
各方面都極其完美,設備、服務、地點,無可挑剔。
Käännä
6/8
Majoituspaikan vastaus: Dear Lung Chuan Chien, Thank you so much for your great words on our Minerva Premium Team! What a terrific review! It is so delightful to know that you have enjoyed your time at our palace. Your beautiful compliments on our room facilities, breakfast and staffs really make our day and encourage us a lot on our way of keeping up the good work. We look forward to welcoming you back to Minerva Premium Hotel for another special stay. We wish you all the best and happy travel! Kind regards, Minerva Premium Team
Majoituspaikan vastaus: Dear our valued customer,Thank you so much for your kind feedback about our spa service which we will do more training for her in providing the correct information and proper service for you next time and other upcoming guests. We are so grateful to your compliments on our team at front desk. We hope to see you next time at Minerva Premium Hotel.All the best and Happy New Year 2025 coming!Kind regards,Minerva Premium Hotel