Minerva Premium Hotel

Minerva Premium Hotel arvostelua

Minerva Premium Hotel

36 Hang Trong street, Quan Hoan Kiem, Hanoi, VietnamNäytä hotellin tiedot
Minerva Premium Hotel
Minerva Premium HotelMinerva Premium HotelMinerva Premium Hotel
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.7/5
Mahtava
75 arvostelu
Vahvistetut arvostelut
Sijainti4.8
Mukavuudet4.7
Palvelu4.6
Puhtaus4.7
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(75)
Positiiviset arviot(75)
Arvostelut valokuvien/videon kera(23)
Mahtava yöpyminen!(24)
Loistavat huoneet(19)
Herkullinen aamiainen(18)
Kätevä sijainti(14)
Sopii erinomaisesti liikematkoille(7)
Ystävällinen vastaanottohenkilöstö(7)
Lähellä maisema-aluetta(7)
Loistava ravintola(5)
Vieraskäyttäjä
Premier-huone parvekkeella
Majoittunut 12. 2024
Matkusta ystävien kanssa
5 arvostelu
4.7/5
Mahtava
Lähetetty 5.2.2025
還挺不錯的 鬧中取靜 服務員也很熱情 房間乾淨
Käännä
1102831389
Premier-kahden hengen tai kaksi erillistä vuodetta
Majoittunut 1. 2025
Pariskunnat
14 arvostelu
4.1/5
Erittäin hyvä
Lähetetty 4.2.2025
位置不錯,服務人員很nice,房間小一些,衞生細節待加強
Käännä
Vieraskäyttäjä
Parvekesviitti(minerva)
Majoittunut 12. 2024
Perhe
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 3.2.2025
This hotel’s location is very good. We can walk to several tourist attractions and famous restaurants. All the staff are so friendly and helpful. We appreciated them very much. Plus the breakfast is tasty and fresh.
Käännä
SUNG HO
Deluxe Double tai Twin -huone
Majoittunut 12. 2024
Muu
2 arvostelu
3.7/5
Lähetetty 3.2.2025
외국인들 리뷰는 많으니.... 한국인들만 알ㅇㅏ볼수 있는 ㄹㅣㅂㅠ 남겨 봅니다.. 좋은점 : 여기 식사는 맛있습니다.. 직원들이 친절합니다. ㄴㅏ쁜점 : ㅂㅏㅇ문이 닫힐때 매우 ㅅㅣㄲㅡ럽습니다. 그리고 ㅊㅗㅍㅏㄹㅣ가 되게 많습니다.. 이번이 2번째인데, 처음에는 방을 잘못 선택했는가 하는 의문점이 들었는데, 2번째 방문했을때도 역시 ㅊㅗ ㅍㅏㄹㅣ가 너무 많습니다.. 위치도 hoankiem호수와 가깝고 주변에 매장도 많고 좋습니다. ㅈㅗ요ㅇ하고 편안한 휴식을 원하시면 ㅈㅗ그ㅁ 생각ㅎㅐ 봐야 되ㅂ니다.
Käännä
Vieraskäyttäjä
Premier-huone parvekkeella
Majoittunut 12. 2024
Perhe
8 arvostelu
4.8/5
Mahtava
Lähetetty 3.2.2025
以為是個小酒店,實質上沒得説。服務、早餐、房間裝修都是上乘。位置居於還劍湖一帶,離湖步行500米,大教堂300米,周邊各種商業,就是打車不好打,趕飛機建議讓前台幫忙叫,服務很好。
Käännä
Vieraskäyttäjä
Deluxe-perhehuone
Majoittunut 12. 2024
Perhe
6 arvostelu
4.5/5
Mahtava
Lähetetty 2.2.2025
위치가 훌륭하고 조식에 나오는 쌀국수가 너무 맛있었어요. 객실은 넓고 깨끗했지만 3층이라 그런지 날파리가 자꾸 들어와서 살짝 아쉬웠습니다.
Käännä
Keaidejialebihaimao
Premier-huone parvekkeella
Majoittunut 12. 2024
Pariskunnat
102 arvostelu
5.0/5
Ylivertainen
Lähetetty 1.2.2025
第三次入住該酒店,非常不錯,態度很好,房間舒適,安靜,陽台可以看教堂,地理位置優越,網紅打卡地方都可以腿着去,去還劍湖邊吹風喝咖啡非常舒服。早餐很好吃。
Käännä
Samantha Fong MC
Deluxe Double tai Twin -huone
Majoittunut 11. 2024
Pariskunnat
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 24.1.2025
Highly recommend! Book it. Amazing hospitality and services shown by the team. The location is superb, room is clean. The only feedback is the room that we booked does not have a window. We will definitely come back if we are heading to Hanoi again.
Käännä
Vieraskäyttäjä
Deluxe Double tai Twin -huone
Majoittunut 11. 2024
Perhe
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 14.1.2025
위치며 청결, 서비스 까지 빠지는것 하나 없었어요 최고입니다.
Käännä
Yee11
Premier-kahden hengen tai kaksi erillistä vuodetta
Majoittunut 12. 2024
Pariskunnat
28 arvostelu
5.0/5
Ylivertainen
Lähetetty 13.1.2025
I recently stayed at Minerva Premium Hotel in Hanoi, and it was an excellent choice. Understand the hotel is new as only opened 4 months ago. The hotel is located just a few minutes’ walk from the Old Quarter, making it incredibly convenient to explore the heart of the city and also near the night market but only for weekend. I stayed in a king-bed room, which was spacious, modern, and impeccably clean. The room had a very comfortable bed, and thoughtful touches like complimentary tea and water added to the comfort. Two highlights was the hotel’s massage spa and also their restaurant. They offer discounts during certain periods, making it a great value for a relaxing experience. The staff was friendly and professional, ensuring a truly rejuvenating time. Another great feature is the laundry service. If you drop your laundry off by 9 AM, they’ll have it ready the same day by 7 PM for a reasonable fee—perfect for travelers on the go. The hotel also has a rooftop sky bar with beautiful views, which made for a relaxing evening after a day of exploring. Breakfast was served in the restaurant with both buffet and à la carte options, and it offered a good variety of local and international dishes. The staff truly went above and beyond to make my stay comfortable, always attentive and helpful with any requests. Overall, Minerva Premium Hotel exceeded my expectations.
Käännä
6/10
GUMI太郎
Parvekesviitti(minerva)
Majoittunut 12. 2024
Perhe
1 arvostelu
3.2/5
Lähetetty 7.1.2025
最悪!2度と泊まらない! 部屋に入ったら予約していた部屋と違う。 確認しに行ったらシステムのエラーで予約した部屋が用意出来なかった。ごめんなさいと言われた。 こちらが確認しなかったら勝手にダウングレードしてそれを何も言わないでランクの低い安い部屋に通す…ありえない! で、こちらが文句言ってからやっと空港までの送迎を無料にするとか、納得いかないと言えばスパを30%オフにするとか条件を出してきたけど… そういう問題じゃないだろ! まずはチェックインの時に謝って、条件提示でしょ! システムエラーのダブルブッキングは最悪しょうがないけどその後の対応が最悪でした! 2度と泊まりません
Käännä
Majoituspaikan vastaus: Dear Gumi,Thank you so much for your stay at our hotel! I believe that you & your family are doing so well now!It has been our great pleasure to serve you here at Minerva Premium Hotel Hanoi.We are terribly sorry about the incident that happened with your room even though we did explain & already compensate for our mistake by offering your family FREE one more night for your family to stay late check out until 21h00 the next evening to go to the airport and you forgot our gesture of goodwill. We did not receive your kind sympathy & understanding from you through what your review eventually. Such a pity! With regards to your feedback, we will focus more on our daily detailed work to better serve you next time.Nothing is more rewarding than welcoming you back in the near future for another memorable stay with us. As a gesture of appreciation, we would love to offer you free airport transfer or free upgrade upon your coming back to Hanoi city.Wishing you and your family all the best and happy travelKind regards,General Manager
Vieraskäyttäjä
Premier-kahden hengen tai kaksi erillistä vuodetta
Majoittunut 11. 2024
Perhe
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 6.1.2025
식사는 뷔페식 말고도 무료로 메뉴주문이 가능해서 좋네요 위치도 매우 좋습니다 하지만 도로특성상 차로 접근하면 막히네요
Käännä
Majoituspaikan vastaus: Dear our valued guest, Thank you so much for your great words on our Minerva Premium Team! What a terrific review! It is so delightful to know that you have enjoyed your time at our palace. Your beautiful compliments on our room facilities, breakfast and staffs really make our day and encourage us a lot on our way of keeping up the good work. We look forward to welcoming you back to Minerva Premium Hotel for another special stay. We wish you all the best and happy travel! Kind regards, Minerva Premium Team
Yi Da
Deluxe-perhehuone
Majoittunut 11. 2024
Yksin matkustavat
30 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 1.1.2025
good location good facilities clean and posh room  service by staff can be improved.
Käännä
Majoituspaikan vastaus: Dear Yida, Thank you so much for your great words on our Minerva Premium Team! What a terrific review! It is so delightful to know that you have enjoyed your time at our palace. Your beautiful compliments on our room facilities, breakfast and staffs really make our day and encourage us a lot on our way of keeping up the good work. We look forward to welcoming you back to Minerva Premium Hotel for another special stay. We wish you all the best and happy travel! Kind regards, Minerva Premium Team
Lung Chuan Chien
Premier-kahden hengen tai kaksi erillistä vuodetta
Majoittunut 11. 2024
Perhe
9 arvostelu
5.0/5
Ylivertainen
Lähetetty 27.12.2024
各方面都極其完美,設備、服務、地點,無可挑剔。
Käännä
6/8
Majoituspaikan vastaus: Dear Lung Chuan Chien, Thank you so much for your great words on our Minerva Premium Team! What a terrific review! It is so delightful to know that you have enjoyed your time at our palace. Your beautiful compliments on our room facilities, breakfast and staffs really make our day and encourage us a lot on our way of keeping up the good work. We look forward to welcoming you back to Minerva Premium Hotel for another special stay. We wish you all the best and happy travel! Kind regards, Minerva Premium Team
ねーーこ
Sviitti
Majoittunut 11. 2024
Yksin matkustavat
1 arvostelu
3.7/5
Lähetetty 16.12.2024
概ね満足しています。 フロントの女性とラインを交換して、英語が苦手な私でも不明な事を相談できました。 本当にこのサービスが良かったです。   なぜなら、ホテル内のスパでトラブルがあった時もすぐに解決してくれたからです。 解決はしてくれましたが、スパの受付の方には不信感を持ちました。 私が苦情を言った時には取り合ってくれなかったのに、 ラインでフロントの方に言ったらすぐに解決してくれました。 それと、ツアー会社とのやりとりも迅速におこなってくれました。 フロントの方達は、皆さん感じがよかったです。
Käännä
Majoituspaikan vastaus: Dear our valued customer,Thank you so much for your kind feedback about our spa service which we will do more training for her in providing the correct information and proper service for you next time and other upcoming guests. We are so grateful to your compliments on our team at front desk. We hope to see you next time at Minerva Premium Hotel.All the best and Happy New Year 2025 coming!Kind regards,Minerva Premium Hotel