Luxe Paradise Premium Hotel

Would not recommend this hotel. Not a pleasant experience at all! We raised our concerns to reception upon arrival. To name a few (you can also refer to photos): - the blanket was basically just the sheet itself with no duvet/quilt. There is a duvet/quilt in the wardrobe that you have to use as a second blanket instead - the view was of a dirty wall, which was not what we paid for which was the city view - you only have one card. Which is very inconvenient especially when one of us needed to leave the room, leaving the other person in a pitch black room with no electricity - mould mould mould! In the shower and on the walls. Major health concern for us as adults and especially our baby. Spoke to reception about our concerns, yet no assistance on helping us resolve it. Requested to speak to the manager to raise our concerns and to request for a refund. The receptionist refused to let us speak to the manager directly the next day and ignored us when reaching out via Whatsapp. Had to leave immediately due to the mould and the health concern to us and our baby. Save your money as it was a disappointing experience. It's not worth it.

Le toit terrasse piscine est tout simplement fantastique! La chambre très confortable, le petit-déjeuner excellent et la localisation permet de passer un séjour au calme tout en étant proche du lac et d’un quartier riche en cafés et vie locale.

에어컨 문제로 다소 불편했지만 빠른 조치로 잘 지냈습니다. 위치도 여행하기 나쁘지 않고 조식은 맛났어요. 직원들도 모두 친절합니다.

В номере стойкий запах сигарет, сток не работал , постельное белье было порвано, завтраки неплохие

We arrived late in the night to out hotel, however the staff were there to help us check in. When checking out they had language storage and a scale for those who worry about over packing. Buffet was simple but always had fresh local fruit available. Pool is not wheel chair accessible, located a little further out from the city centre about a 20min walk, however this meant that our area was a little quieter than the rest of Hanoi.

Goed hotel, helaas raam zonder uitzicht. Bedden waren goed ook voor langere personen. Ontbijt was karig.