Suite Executive 01 Bedroom Apartment With Balcony Lake View (R404; R504; R604; R704)
Majoittunut 10. 2024
Yksin matkustavat
21 arvostelu
5.0/5
Ylivertainen
Lähetetty 29.11.2024
Perfect place
Käännä
Majoituspaikan vastaus: Good afternoonThank you very much for your review. We are very delighted that you had a great time at our hotel. Your review will motivate our staff to try harder to provide the best service for our guets.Thank you once again for visiting us and we look forward to welcoming you back soon.With best regards,
Anonyymi käyttäjä
01 Bedroom Private Garden (R101)
Majoittunut 10. 2024
Pariskunnat
29 arvostelu
5.0/5
Ylivertainen
Lähetetty 22.11.2024
Not bad
Käännä
Majoituspaikan vastaus: Good afternoonThank you very much for your review. We are very delighted that you had a great time at our hotel. Your review will motivate our staff to try harder to provide the best service for our guets.Thank you once again for visiting us and we look forward to welcoming you back soon.With best regards,
Hiu Ying Diana
01 Bedroom Studio With Balcony (R202 - R802)
Majoittunut 9. 2024
Liikematkustajat
9 arvostelu
3.2/5
Lähetetty 21.11.2024
The location is okay but the environment and cleanses of the Room is fair. there is smell from the air conditioner. and also it is very noisy as my room near the restaurant. Which make me a bit disturb from next door of customers come in for dinning.
Käännä
Majoituspaikan vastaus: Dear guest, First of all, we would like to apologise for your experience at our hotel. We apologise for the inconvenience. We suggested the solutions for this problems. In the future, we hope to be able to serve you again and we will try our best to deliver to you a seamless stay.With best regards,
Raymond@GMG
01 Bedroom Apartment With Window (R206; R306; R406)
Majoittunut 9. 2024
Liikematkustajat
25 arvostelu
3.2/5
Lähetetty 19.11.2024
Did not mean to book an airbnb style apartment. Location was poor. Nothing much outside of the hotel. Will avoid it next time I need to stay overnight in Hanoi.
Käännä
Majoituspaikan vastaus: Dear guest, First of all, we would like to apologise for your experience at our hotel. We apologise for the inconvenience. We suggested the solutions for this problems. In the future, we hope to be able to serve you again and we will try our best to deliver to you a seamless stay.With best regards,
Специально бронировали номер с окном. Номер с видом во внутренний двор это номер фактически без окна, так как балкон упирается в стены, солнечный свет в номер не попадает, все время темно. Зачем в описании указывать вид во двор если никакого вида там нет. Постоянный запах сырости в номере, кондиционер слишком сильно охлаждает воздух даже на 26 градусах. Простыни все в пятнах. Бронировали 5 ночей, очень пожалели о выборе места. На завтрак подобие шведского стола, но выбор очень ограниченный.
Käännä
Majoituspaikan vastaus: Dear guest, First of all, we would like to apologise for your experience at our hotel. We apologise for the inconvenience. We suggested the solutions for this problems. In the future, we hope to be able to serve you again and we will try our best to deliver to you a seamless stay.With best regards,
Mariia
Suite Executive 01 Bedroom Apartment With Balcony Lake View (R404; R504; R604; R704)
Majoittunut 10. 2024
Perhe
23 arvostelu
2.5/5
Lähetetty 11.11.2024
Изоляция отсутствует, полное несоответствие фото "ожидание"/ " Реальность", заплатили за вид из номера, на озеро, а оказалось ни вида ни озера, только ночью навкающие собаки
Käännä
Majoituspaikan vastaus: Dear guest, First of all, we would like to apologise for your experience at our hotel. We apologise for the inconvenience. We suggested the solutions for this problems. In the future, we hope to be able to serve you again and we will try our best to deliver to you a seamless stay.With best regards,
Ho Demario
01 Bedroom Studio With Balcony (R202 - R802)
Majoittunut 10. 2024
Perhe
5 arvostelu
3.0/5
Lähetetty 10.11.2024
It was a really bad experience with balcony covered by wall and even changed room after on the first night, there is blockage too. It was so noisy start from in the morning 7am onwards, many people walking around and construction is going on too. Bang bang bang all the time in the morning. The door just too low quality that won’t block any sound from outside. Hotel told me to wait and change room. I waited from 1040 till 1315 with 8 calls to rush them but none responded. Until I am leaving and cancel the night, then they start to arrange change room. But I have left for Pullman. So angry. Ruin my sleep and morning! I will never be here again! Such a disappointment.
Käännä
Majoituspaikan vastaus: Dear guest, First of all, we would like to apologise for your experience at our hotel. We suggested the solutions for this problems. In the future, we hope to be able to serve you again and we will try our best to deliver to you a seamless stay.With best regards,
Vieraskäyttäjä
01 Bedroom Private Garden (R101)
Majoittunut 10. 2024
Liikematkustajat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 8.11.2024
很好的酒店,服務非常好
Käännä
Majoituspaikan vastaus: Good afternoonThank you very much for your review. We are very delighted that you had a great time at our hotel. Your review will motivate our staff to try harder to provide the best service for our guets.Thank you once again for visiting us and we look forward to welcoming you back soon.With best regards,
Coolplay
02 Bedrooms Apartment With Balcony (R201 - R601)
Majoittunut 10. 2024
Perhe
5 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 4.11.2024
Hotel on the main road down the slope. 1.2 kms form Westlake tourist area. Many cafes, restaurants on the way to Westlake from the hotel.
Käännä
Majoituspaikan vastaus: Dear guest, First of all, we would like to apologise for your experience at our hotel. We suggested the solutions for this problems. In the future, we hope to be able to serve you again and we will try our best to deliver to you a seamless stay.With best regards,
Vieraskäyttäjä
02 Bedrooms Apartment With Balcony (R201 - R601)
Majoittunut 8. 2024
Matkusta ystävien kanssa
6 arvostelu
3.2/5
Lähetetty 2.11.2024
便宜,櫃檯會講英文
Käännä
Majoituspaikan vastaus: Dear guest, First of all, we would like to apologise for your experience at our hotel. We suggested the solutions for this problems. In the future, we hope to be able to serve you again and we will try our best to deliver to you a seamless stay.With best regards,