Hanoi Emerald Waters Hotel Valley

L’hôtel est très bien situé tout est accessible à pieds. Le personnel sont super sympathiques et gentils. Ils nous ont permis de laisser nos bagages pour des jours sans rien payer. Ils sont très attentifs à tous les détails. Les chambres sont bien isolées. Le petit déjeuner est très varié et copieux. Je recommande vivement cet hôtel.

Se vuoi sentirti come a casa in una città caotica come Hanoi, ecco che Hanoy Emerald Waters Hotel Valley è la scelta giusta. L'hotel è molto bello, come da foto. La posizione vicina al lago e quartiere vecchio è molto comoda per spostarsi a piedi. Un grazie speciale allo staff per l'incredibile gentilezza che hanno verso i clienti. Hanno un'attenzione fantastica. È disponibile alla reception anche il servizio di lavanderia in giornata. Sono disponibilissimi per tenerti le valigie anche dopo il check out. Non preoccupatevi per il trasporto dall'aeroporto all'albergo in quanto, se richiesto, vi vengono a prendere. Se venite ad Hanoi, alloggiate in questo Hotel perché vi troverete molto bene. Grazie e complimenti ancora a Grace, Dave e tutto lo staff.

Hotel is in a GREAT location. A short walk to where they close the roads off for the night markets in the old quarter. Clean amenities and amazing staff! I can't say enough of good things about the staff. They are so friendly and helpful. They assist to keep luggage if you are going for a short trip. Grace helped me so much with planning my trip there. She helped link me up with the train to Sapa and a cruise to halong bay. Definitely recommend staying at this hotel!

Amazing boutique hotel in central Hanoi! We only stayed one night but wish we had been able to stay longer. Grace was so helpful with organising a Ha Long Bay cruise for us, and Dave on reception was also very friendly and helpful. The staff really go above and beyond to make your stay special. The room was nice and the spa was great and very good value.

Great stay! the staff was amazing and the place is really well located. The rooms re really clean and well maintained. The breakfast is also really good. To everyone visiting Hanoi, you should stay here. Breakfast was served in the building crossing the street, but not much issue with that.

We loved our time at Hanoi Emerald Waters Hotel Valley! The location was perfect—right in the city center, so we could walk everywhere. The room was clean, cozy, and very comfortable. The staff—Grace, Justin, Teddy, Henry, and Tom—were incredible! So friendly, polite, and always ready to help. They made our stay feel extra special. Great service, great price—highly recommend it