Hoang Gia Hotel Ha Noi Capital

The hotel has a great central location, perfect for sightseeing, though you’ll need to rely on taxis or Grab since it’s so close to tourist spots. Rooms are spacious, modern, and cleaned daily. The staff is friendly, especially the receptionist!

房間很大，打破了我對越南酒店小房間的固有印象！接待區的環境也讓我覺得特別放鬆，員工的態度超好，英語溝通無障礙，完全沒壓力。唯一需要注意的是，離購物中心稍微有點距離，不過幾分鐘就能走到。

Ks tạm ổn, xung quanh không có đồ ăn nhanh, hơi bất tiện

Our family booked 1room and wanted to stay tgt for 3person. Unfortunately, they didn’t allow us to stay x3 pax in one room even though we are ok to pay extra. They gave us 4person room and asked for 700,000 extra dong for 1night + what we paid at previous booking which is very expensive. The staff from reception counter do not speak English and he can’t use English translation app as well. The staff used vietnam to chinese app but we can’t speak Chinese so it was very troublesome to communicate with them. Some more, we was late to check out for about 2-3hrs and we need to pay for extra 1090,000 dong for late check out. We have traveled to Vietnam and stayed many hotels but none of them were like that. Other hotels were very flexible, patient and kind and they tried to adjust with the customer needs. Very disappointed with the hotel and service.

整體感覺良好

Không phải chê nhưng cũng không hẳn khen. Mọi thứ khá ok chắc là lưu trú nhiều nơi rồi nên có sự so sánh