June Six Hotel Hannover City

The hotel is good in terms of location and facilities upon entry. However, the service during the stay was very poor. We did not receive any services for arranging, cleaning, or changing the bed sheets.

電子房卡挺好的體驗，位置好

The hotel is nicely located in the center. The rooms are small but nicely furnished, in appearance. My room was flooded when I open the door of the shower and the water dispersed on the floor reaching to the bedroom. After cleaning what I could, I went to report the issue to the receptionist. Unprofessional and far from being kind, she eventually agreed to give me another room. When I attempted to move to my next room, the new key didn’t open the bedroom door as the receptionist was incapable to set it up properly, so I had to go down to the reception to get it fixed. Again no sort of acknowledgment of the problem: a smile would have been nice if she couldn’t say sorry. Poor management leads to unhappy staff! It seems the bad review is the only way to get us heard. Pity!